Donnie Dave
Dallas,TX
Summary
Professional with solid experience in leasing and property management. Strong ability to build relationships with potential tenants and ensure lease agreements are executed efficiently. Skilled in customer service, sales, and conflict resolution. Known for teamwork, adaptability, and achieving high occupancy rates.
Overview
16
16
years of professional experience
Work History
Leasing Consultant
AAA Staffing
Las Vegas, NV
10.2024 - 01.2026
- Developed strong relationships with clients, enhancing customer satisfaction and retention.
- Collaborated with maintenance teams to address tenant concerns and improve satisfaction.
- Conducted market research to assess rental trends and competitive positioning.
- Responded to messages and inquiries from various parties and used well-developed active listening and open-ended questioning skills to promote quick issue resolution.
- Implemented resident referral programs that encouraged word-of-mouth marketing and increased tenant satisfaction.
- Led community events to promote resident engagement and build a sense of community.
- Facilitated smooth move-ins for new residents by preparing lease agreements and coordinating logistics efficiently.
Leasing Consultant
ALTA Apartments
Henderson, NV
01.2022 - 10.2024
- Assisted in the preparation of marketing materials to enhance property visibility.
- Established and maintained meaningful relationships with clients, contributing to improved customer satisfaction and retention rates.
- Conducted thorough market research to stay informed of current trends and competitor offerings.
- Managed lease agreements, ensuring compliance with policies and regulations.
- Delivered informative property tours to prospective residents, highlighting unique amenities and features tailored to their needs.
- Analyzed occupancy rates and implemented initiatives to improve lease renewals.
Logistics Coordinator
Ace Forwarding
Las Vegas, NV, USA
06.2018 - 09.2021
- Coordinated transportation logistics to optimize delivery schedules and enhance customer satisfaction.
- Developed and implemented process improvements to streamline shipping operations and reduce delays.
- Analyzed shipment data to identify trends, improving forecasting accuracy for logistics planning.
- Trained and mentored junior staff on logistics procedures and best practices for operational excellence.
- Tracked orders and notified customers of status or potential delays.
- Trained new employees on logistics procedures, promoting a consistent approach across the team.
- Communicated with drivers and personnel to coordinate timely delivery of goods and materials.
- Developed and maintained relationships with carriers to ensure reliable freight services and cost efficiency.
- Coordinated international shipping logistics to optimize delivery schedules and reduce transit times.
Customer Service Representative
Tmobile
Nashville, TN, USA
05.2015 - 06.2018
- Took about 60 calls per day, met a sales and metrics quota, troubleshooting, and took payments.
Leasing Consultant
Dogwood Place
Chattanooga, TN
05.2010 - 08.2015
- Facilitated property tours and showcased amenities to prospective residents.
- Managed lease agreements, ensuring compliance with policies and regulations.
- Conducted market research to identify trends and improve leasing strategies.
- Assisted prospective tenants in paperwork completion and other logistics to facilitate smooth move-in processes.
- Verified tenant incomes and other information before accepting lease applications.
- Increased tenant satisfaction by promptly addressing concerns and resolving issues.
- Responded to requests and scheduled appointments for property showings.
- Inspected properties before and after new tenant move-ins to schedule maintenance, cleaners, and other services.
Education
High school diploma or GED -
Howard High School
Chattanooga, TN05.2010
Bachelor of Science -
East Tennessee State University
Johnson City, TNSkills
- SAP
- Logistics
- Delivery Driver Experience
- Driving
- Inventory Control
- Freight forwarding
- TSA approved
- Airport codes
Timeline
Leasing Consultant
AAA Staffing
10.2024 - 01.2026
Leasing Consultant
ALTA Apartments
01.2022 - 10.2024
Logistics Coordinator
Ace Forwarding
06.2018 - 09.2021
Customer Service Representative
Tmobile
05.2015 - 06.2018
Leasing Consultant
Dogwood Place
05.2010 - 08.2015
High school diploma or GED -
Howard High School
Bachelor of Science -
East Tennessee State University