DONNIE HAYES
Draper
Summary
Experienced business owner and logistics professional with 43 years of industry expertise. Known for punctuality, self-sufficiency, and excelling with minimal guidance. Seeking opportunity to advance within a company that offers a promising future, where skills can be contributed and consistent 110% effort given. Proactive and friendly customer service specialist dedicated to surpassing expectations in every interaction. Exceptional communication skills and talent for building strong relationships to drive business retention. Eager to secure customer service director position, leveraging education and experience to bring immediate value to an organization. Seasoned CDL Class A delivery driver with spotless driving record and extensive knowledge of Department of Transportation (DOT) regulations. Skilled in manual unloading and maintaining safe operations, actively pursuing full-time travel role with reputable US-based company.
Overview
18
18
years of professional experience
1
1
Certification
Work History
Lead Delivery Driver
,RWCT,currently Now Online Tranportstion
10.2021 - Current
- Conducted pre-and post-trip vehicle inspections to identify maintenance needs or potential hazards for safe operation on the road.
- Provided exceptional customer service through clear communication, professionalism, and courtesy at each delivery stop.
- Supported warehouse operations by assisting in loading and unloading trucks, organizing inventory, and maintaining a clean and safe work environment.
- Handled fragile items with care, ensuring minimal product damage during transportation and delivery.
- Demonstrated safe driving by following regulations and safety procedures, resulting in zero accidents.
- Maintained positive relationships with customers by addressing concerns or inquiries professionally and efficiently.
- Organized all shipping paperwork and documented customer payments to keep records accurate and current.
- Safely transported goods by conducting regular vehicle inspections and following all traffic regulations.
- Checked orders at home base and customer locations to identify and correct errors.
Heavy {equiptment} Truck Operator
Fluor
11.2018 - Current
- Coordinate with US Military, United Nations & Afghan Military, Forward Arming and Refueling Point Military for special night missions, such as special forces black hawks, chinooks, apaches and other undiscloseable aircraft
- Conduct routine and special inspections as required by regulations
- Obtain fuel and oil samples and check them for contamination
- Adjust or align headlights, wheels, and brake systems
- Lubricate machinery, vehicles, or equipment or perform minor repairs or adjustments, using hand tools
- Maintain records of equipment maintenance work or repairs
- Calibrate testing instruments and installed or repaired equipment to prescribed specifications
- Inspect, operate, or test machinery or equipment to diagnose machine malfunctions
- Conduct vehicle or transportation equipment tests, using diagnostic equipment
Driver
RWCT
04.2015 - 11.2018
- Inspect and maintain vehicle supplies and equipment, such as gas, oil, water, tires, lights, or brakes, to ensure that vehicles are in proper working condition
- Report any mechanical problems encountered with vehicles
- Load and unload trucks, vans, or automobiles
- Present bills and receipts and collect payments for goods delivered or loaded
- Verify the contents of inventory loads against shipping papers
- Turn in receipts and money received from deliveries
- Maintain records, such as vehicle logs, records of cargo, or billing statements, in accordance with regulations
- Drive trucks equipped with public address systems through city streets to broadcast announcements for advertising or publicity purposes
- Read maps and follow written or verbal geographic directions
- Report delays, accidents, or other traffic and transportation situations to bases or other vehicles, using telephones or mobile two-way radios
Heavy (Equiptment) Truck Operator
DynCorp International
01.2012 - 09.2013
- Company Overview: US Government Contractor Afghanistan
- Load and unload trucks, vans, or automobiles
- Present bills and receipts and collect payments for goods delivered or loaded
- Verify the contents of inventory loads against shipping papers
- Perform emergency repairs, such as changing tires or installing light bulbs, fuses, tire chains, or spark plugs
- Equiptment, RTCHs, Forklifts, Humvee, PLS, Hemmits, Semis, Wreckers, Cranes, Tankers, flatbeds, containers, bulk tankers, reefers, curtain side, loads, ammuntion, all types of fuel and sensitive items as which cannot not be listed due US Military Regulations
- US Government Contractor Afghanistan
Heavy (Equiptment) Operator Driver
KBR
01.2007 - 12.2011
- Company Overview: US Government Contractor Iraq
- Coordinate with US Military, Navy Seals, Specials Forces, Marines Air Force & and all Intelligence agencies assigned to IRAQ, Bobtail, Convoy Commander and Foremannd Convoys
- Inspect and maintain vehicle supplies and equipment, such as gas, oil, water, tires, lights, or brakes, to ensure that vehicles are in proper working condition
- Load and unload trucks, vans, or automobiles
- Present bills and receipts and collect payments for goods delivered or loaded
- Verify the contents of inventory loads against shipping papers
- Perform emergency repairs, such as changing tires or installing light bulbs, fuses, tire chains, or spark plugs
- Equiptment, RTCHs, Forklifts, Humvee, PLS, Hemmits, Semis, Wreckers, Cranes, Tankers, flatbeds, containers, bulk tankers, reefers, curtain side, loads, ammuntion, all types of fuel and sensitive items as which cannot not be listed due US Military Regulations
- US Government Contractor Iraq
Education
High School Diploma -
Pulaski County High School
Dublin, Va06.1980
Skills
- Team Leadership
- Workplace Safety Expertise
- Heavy Equipment Operation
- Business Development
- Dependable Performance
- Defensive Driving Techniques
- Urban and Rural Driving
- Technical Troubleshooting
- Reliability and punctuality
- Safe driving practices
Accomplishments
- Maintained consistent and on-time delivery record with [Number]% of all orders arriving on time or ahead of schedule.
Additional Information
Hazmat Holder Permit, Twix Card holder, Cac Card Holder, Real ID Holder Permit, Conceal weapons Permit
Certification
- Hazardous Materials Endorsement (HME) - Transportation Security Administration (TSA).
- Doubles/Triples Endorsement – Department of Motor Vehicles (DMV)/[State].
- Tanker Vehicle Operation Certification — Specialized training centers/organizations related to tanker transport.
- Air Brake Adjustment Certification – Commercial Vehicle Safety Alliance or National Institute for Automotive Service Excellence.
Languages
Albanian
Elementary
Macedonian
Elementary
Timeline
Lead Delivery Driver
,RWCT,currently Now Online Tranportstion
10.2021 - Current
Heavy {equiptment} Truck Operator
Fluor
11.2018 - Current
Driver
RWCT
04.2015 - 11.2018
Heavy (Equiptment) Truck Operator
DynCorp International
01.2012 - 09.2013
Heavy (Equiptment) Operator Driver
KBR
01.2007 - 12.2011
High School Diploma -
Pulaski County High School
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