Donnie Lass

• Unboxed new merchandise and restocked shelves in appealing and organized arrangements to promote items.
• Analyzed sales data from previous weeks and months in order to forecast future demand trends.
• Handled returns and exchanges according to company policies.
• Greeted customers to determine wants or needs.
• Answered store and merchandise questions and led customers to wanted items.
• Inspected merchandise on delivery trucks to ensure accuracy of orders.
• Assigned tasks to staff members based on their strengths and abilities.
• Scheduled shifts for apparel associates based on projected volume levels each day.
• Trained new employees in store operations, customer service techniques, and product knowledge.
• Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.
• Organized promotional displays according to corporate guidelines.

Contributed positively to workplace morale by maintaining a professional and positive attitude in all temporary assignments.

I served as a reliable team player who consistently met or exceeded expectations in all tasks assigned to me.

Learned semi-skilled and advanced work by shadowing experienced workers.

• Planned efficient routes and adjusted strategies based on current weather and traffic information.
• Responded promptly to emergency situations including inclement weather conditions or traffic delays while remaining calm under pressure.
• Updated logs with timely and accurate information meet internal requirements and DOT recordkeeping demands.
• Participated in training sessions related to defensive driving techniques, new technologies used in trucks and trailers, accident prevention methods.
• Performed regular inspections and completed vehicle repairs.
• Followed regular schedule of pickups for individual customers and groups.
• Ensured deliveries were on time by following designated routes and adhering to traffic laws.
• Verified load against shipping papers to ensure accuracy of shipment.