Donnie Rena
Overview
8
8
years of professional experience
Work History
Translator/Receptionist
Youth to Youth in Health
01.2016 - 12.2018
- Translated teen pregnancy documents and brochures from English to Marshallese and participated in school and community events such as school outreach awareness programs, visiting churches and local communities, and talking about the impacts of teen pregnancy and how to prevent it
Resident Monitor
HOPE Services
03.2018 - 07.2019
- Monitoring shelter and clients, shift reports, phone calls, bed-check, unit cleanliness, etc
- Other duties such as monitoring CCTV cameras, calling 911 when situations arise, and making reports of cleanliness, and clients that don’t behave well
Customer Experience Representative
EAN Holdings
01.2020 - 12.2022
- Helped customers with their car rentals and returns, and monitored customer feedback, and satisfaction, through phone calls, emails, computer applications, etc
- Used company-provided technologies to process new reservations, take payments, print contracts, and sell other company products such as insurance coverages, GPS devices, phone chargers, roadside assistance, and so forth
Security Guard
Allied Universal
01.2022 - 12.2023
- Monitoring access and exits and employees' bags using X-ray machines and metal detectors
- Patrol inside and around the facility for break-ins, maintenance issues, and activated alarms
- Check restrooms for stolen products, call proper authorities when needed, monitor security cameras, make weekly reports, and other duties as assigned by the site Director
Timeline
Security Guard
Allied Universal
01.2022 - 12.2023
Customer Experience Representative
EAN Holdings
01.2020 - 12.2022
Resident Monitor
HOPE Services
03.2018 - 07.2019
Translator/Receptionist
Youth to Youth in Health
01.2016 - 12.2018
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