Noreen Firoozy
Houston
Summary
Motivated and hardworking student with strong experience in customer service and administrative support. Skilled in managing front desk responsibilities, translating for diverse communities, and assisting with daily operations. Dedicated to providing professional, efficient, and compassionate service in all settings.
Overview
5
5
years of professional experience
Work History
Receptionist & Translator
05.2025 - Current
- Welcome and assist patients, clients, and visitors with professionalism and courtesy.
- Translate between English, Pashto, and Dari to ensure clear communication for non-English speakers.
- Answer phones, schedule appointments, and handle patient or client inquiries.
- Maintain accurate records, organize documents, and support daily operations.
- Collaborate with staff to improve office efficiency and customer satisfaction.
Community & Family Support
01.2021 - 01.2024
- Translate documents and conversations for families and community members.
- Assist with applications, scheduling, and paperwork for healthcare, education, and social services.
- Provide cultural understanding and language support in sensitive situations.
- Developed strong problem-solving and multitasking skills through regular responsibilities.
Education
High School Diploma -
Margaret Long Wisdom High School
Houston, TX06-2025
Skills
- Languages: Fluent in English, Pashto, Dari; conversational in Urdu
- Customer Service: Strong interpersonal and communication skills
- Office Skills: Scheduling, recordkeeping, phone handling, Microsoft Word, Google Docs
- Teamwork: Collaborative and adaptable in fast-paced environments
- Organization: Excellent time management and attention to detail
Languages
English
Native or Bilingual
pashto
Native or Bilingual
dari
Native or Bilingual
urdu
Limited Working
Timeline
Receptionist & Translator
05.2025 - Current
Community & Family Support
01.2021 - 01.2024
High School Diploma -
Margaret Long Wisdom High School
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