Donny Haase
St. Cloud
Summary
Self motivated able to manage time without supervision, while maintaining a professional attitude. Though I am a safe driver, unfortunately my driving history may not reflect. I have 1 recent car accident and a few recent tickets.
Overview
15
15
years of professional experience
Work History
Food Delivery Driver
DoorDash
St. Cloud, FL
10.2024 - Current
- Delivered food orders efficiently, ensuring timely service and customer satisfaction.
- Navigated delivery routes using GPS technology, optimizing travel time and fuel usage.
- Communicated with customers regarding order updates, enhancing overall delivery experience.
- Adhered to safety protocols while handling food items, maintaining hygiene standards.
- Monitored vehicle maintenance needs, personally making repairs and ensuring reliability for daily operations.
- Managed multiple deliveries simultaneously, maximizing efficiency and productivity.
- Maintained a high level of professionalism throughout interactions with both restaurant staff members and customers.
- 4.96 Customer rating, over 13,000 deliveries
Warehouse Processor
Walmart Distribution Center
Alachua, FL
01.2020 - 09.2021
- Processed merchandise efficiently, ensuring accurate inventory levels and organization within the warehouse.
- Collaborated with team members to process high volumes of merchandise during peak seasons, ensuring timely delivery to customers.
- Inspected incoming shipments for quality assurance, identifying discrepancies and reporting issues promptly.
Correctional Officer
New River Correctional Institution
Raiford, FL
03.2018 - 08.2020
- Supervised inmate activities to maintain safety and security within facility.
- Conducted regular inspections of premises to identify potential safety hazards.
- Responded promptly to incidents, applying de-escalation techniques to manage conflicts.
- Collaborated with team members to develop and implement operational procedures.
- Searched cells of inmates to identify and confiscate contraband and other prohibited items.
- Escorted inmates to and from cells, court, hospitals, and medical appointments.
- Tracked inmates through head counts, visitor logs, and scheduled activities.
- Monitored visitation sessions to ensure compliance with established guidelines and maintain facility security.
- Assisted medical staff in distributing medications to inmates efficiently while securely handling sensitive materials.
Cable Collections Technician
180 Connect
WPB Fl
02.2011 - 08.2017
- Led collections efforts to recover overdue accounts, improving cash flow for the organization.
- Trained junior bill collectors on best practices for customer interaction and conflict resolution.
- Ensured compliance with federal and state regulations, protecting company reputation and legal standing.
- Maintained a high level of customer satisfaction through respectful interactions during challenging situations.
- Contacted customers in person to discuss past-due accounts and negotiated payment plans, or collect equipment and disconnect service.
- Manage crew of 10, calculated all collections, meet with client to return up to 1000 work orders on a weekly basis.
Education
Business
Northwood University, WPB FL
Skills
- Problem-solving
- Customer service
- Hardworking and responsible
- Vehicle maintenance
- Cable knowledge
- Safe driving
- GPS mapping
- Payment collection
Timeline
Food Delivery Driver
DoorDash
10.2024 - Current
Warehouse Processor
Walmart Distribution Center
01.2020 - 09.2021
Correctional Officer
New River Correctional Institution
03.2018 - 08.2020
Cable Collections Technician
180 Connect
02.2011 - 08.2017
Business
Northwood University, WPB FL