Donny Prince
Durant
Summary
Focused and versatile professional with undeniable talents in customer service and specialty drink preparation. Multi-tasker dedicated to customer service and engagement. Works great under pressure.
Overview
7
7
years of professional experience
Work History
Barista/Trainer
Starbucks
07.2021 - Current
- Recommended products based on solid understanding of individual customer needs and preferences.
- Maintained regular and consistent attendance and punctuality.
- Controlled line and crowd with quick, efficient service.
- Monitored supply levels at counter and maintained customer areas to meet typical demands.
- Improved barista skills through one-on-one training sessions and practical demonstrations.
Assistant Manager
49th Street Java Dog
10.2023 - 10.2024
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Generated repeat business through exceptional customer service.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
Housekeeper
Choctaw Casino & Resort - Durant
06.2018 - 07.2021
- Adhered to professional house cleaning checklist.
- Slid beds, sofas, and other furniture aside to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
- Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
Education
High School Diploma -
Durant High School
Durant, OK05.2018
Skills
- Money Handling
- Inventory Reconciliation
- Ordering Procedures
- Up-selling
- Order Taking
- Friendly and outgoing
Timeline
Assistant Manager
49th Street Java Dog
10.2023 - 10.2024
Barista/Trainer
Starbucks
07.2021 - Current
Housekeeper
Choctaw Casino & Resort - Durant
06.2018 - 07.2021
High School Diploma -
Durant High School
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