Summary
Overview
Work History
Education
Skills
Accomplishments
Affiliations
Languages
Timeline
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Sarah Evans

Sarah Evans

St. Augustine,Florida

Summary

Detail-oriented, Hard working employee with a great attitude. During 2023, the business gained 100k more in revenue, accomplished during Leadership role as Assistant Manager. Speaks Spanish very well, enabling communication with Spanish speaking employees and customers. Excellent relationship-building, multitasking and decision-making skills. Creative, and excellent in customer relations. Genuinely a caring and attentive person.

Overview

8
8
years of professional experience

Work History

Assistant Manager/ Barista/ Barista Trainer

Oddbirds Cafe
Saint Augustine, FL
01.2022 - 04.2024
  • Managed cash drawer during all shifts.
  • Maintained accurate daily financial records and processed deposits.
  • Efficiently prepared coffees in a timely manner
  • Ensured pleasant and enjoyable customer experience even during issue resolution
  • Created meaningful customer experiences by consistently remembering names and making them feel valued.
  • Ensured compliance with safety regulations and company policies.
  • Managed customer service inquiries and complaints in a timely manner.
  • Multitasked to achieve goals in a timely and efficient manner.

Cashier/Apprentice Cake Decorator

Publix
Saint Augustine, FL
12.2020 - 01.2022
  • Ensured accuracy in verifying bills for counterfeit currency and handling cash transactions.
  • Proficiently multitasked by scanning numerous items while conversing with customers.
  • Provided assistance in other departments when needed.
  • Demonstrated willingness to learn new skills upon request.

Pool Attendant/ Activities Manager in Training

Embassy Suites
Saint Augustine, FL
12.2019 - 12.2020
  • Ensured safety of guests by enforcing all safety policies and practices.
  • Maintained accurate records of cabana use and ensured efficient rental process to prevent double booking.
  • Facilitated interactive experiences for parents and children through fun-filled activities
  • Provided attentive support to guests, ensuring their comfort and enjoyment throughout their time at the pool deck.
  • Cultivated lasting connections with guests by leveraging personal strengths, creating memorable experiences throughout their stay, remembering their names and maintaining relationships over extended periods between stays.
  • Demonstrated efficiency in both cleaning duties and customer service skills by keeping the pool deck clean, restocking towels, and generating sales at the gift shop.

Cashier/ Barista

Starbucks at Embassy Suites
Saint Augustine, FL
12.2018 - 12.2019
  • Greeted customers and answered any questions they had about the store's products and services.
  • Operated cash registers to process customer payments.
  • Maintained a clean work environment by wiping down counters, washing dishes, and cleaning floors.
  • Stocked shelves with ingredients needed to make coffee drinks.
  • Labeled containers of milk for use in coffee drinks according to expiration dates.
  • Provided excellent customer service by responding to inquiries quickly and professionally.
  • Followed safety procedures while operating machinery such as grinders and espresso machines.
  • Drove customer loyalty by providing memorable experiences through individualized attention

Cashier

Sierra Grille Jax Beach
Jacksonville Beach, FL
01.2016 - 06.2018
  • Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
  • Verified that customers were of legal age to purchase alcohol or tobacco products.
  • Issued receipts, refunds, credits or change due to customers.
  • Stocked shelves with pruducts when needed.
  • Assisted customers over the phone regarding store operations, product information and order placement.
  • Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.

Education

GED -

Mayland Community College
Spruce Pine, NC
08-2018

Ponte Vedra High School
Ponte Vedra, FL

Skills

  • Money Handling
  • Team motivation
  • Customer Relations
  • Hard Working
  • Genuine Person

Accomplishments

  • I won employee of the month at Embassy suites
  • I won for most reviews on trip advisor.
  • I Was mentioned to be an asset to the company multiple times.

Affiliations

  • I am a singer song writer, performing at restaurants and events such as weddings.
  • I play multiple instruments such as Guitar, Ukulele, and Piano.
  • I am an artist, jewelry making, painting, drawing, etc.
  • I love fishing and playing Pickleball!
  • I Love people :)

Languages

English
Native/ Bilingual
Spanish
Full Professional

Timeline

Assistant Manager/ Barista/ Barista Trainer

Oddbirds Cafe
01.2022 - 04.2024

Cashier/Apprentice Cake Decorator

Publix
12.2020 - 01.2022

Pool Attendant/ Activities Manager in Training

Embassy Suites
12.2019 - 12.2020

Cashier/ Barista

Starbucks at Embassy Suites
12.2018 - 12.2019

Cashier

Sierra Grille Jax Beach
01.2016 - 06.2018

GED -

Mayland Community College

Ponte Vedra High School

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Sarah Evans