Donny Romine
Lowe's
Visalia,CA
30
years of professional experience
As a Supervisor with 20 years in retail sales and management. I am passionate leader who develops highly motivated teams through mentoring and superior communication. As an Assistant Manager I was dedicated to hiring top-notch sales associates and assuring that store operations run smoothly. I'm organized and effective at encouraging staff cooperation and productivity. I am a retail professional who excels in fast-paced environments. I have extensive experience in customer service, merchandising, POS systems and cash handling. I have retail sales professional versed in product placement and merchandising and also am extensively experience in inventory management and shipment processing.
Professional custodian leader with strong expertise in facility maintenance and team supervision. Skilled in maintaining cleanliness, safety, and operational efficiency in diverse environments. Highly adaptable with strong focus on collaboration and achieving results. Known for reliability, problem-solving abilities, and effective communication.
Custodial professional with strong background in managing cleaning operations and overseeing facility maintenance. Known for fostering teamwork and achieving high-quality results. Reliable and adaptable, ensuring cleanliness meets dynamic requirements. Skilled in team leadership and efficient task execution.
Automotive professional with strong background in vehicle maintenance and repair, adept at diagnosing issues and implementing effective solutions. Skilled in using advanced diagnostic tools and committed to ensuring top-notch service quality. Known for collaboration and adaptability in fast-paced environments, delivering reliable results that exceed expectations.
Organized [Job Title] with successful history of managing competing priorities and meeting challenging performance targets. Works well under pressure to complete physically-demanding work. Safety-oriented team player with strong attendance record.
Work History
Custodian Supervisor I
4 Years- Supervised daily custodial operations, ensuring adherence to safety and cleanliness standards.
- Trained and mentored staff on proper cleaning techniques and equipment usage.
- Developed and implemented efficient cleaning schedules to optimize workflow.
- Conducted regular inspections to maintain high-quality sanitation levels across facilities.
- Resolved employee conflicts through effective communication and problem-solving strategies.
- Monitored inventory of cleaning supplies, ensuring availability and compliance with safety regulations.
- Adhered to all regulatory guidelines related to health, safety, and environmental compliance while supervising custodial activities.
- Improved custodial efficiency by implementing a thorough and organized cleaning schedule.
Sales Associates
4 Years 5 Months- Delivered exceptional customer service, addressing inquiries and resolving issues to enhance shopping experience.
- Assisted customers in product selection, providing knowledgeable recommendations based on needs and preferences.
- Maintained inventory accuracy by organizing merchandise displays and restocking shelves efficiently.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Helped customers locate products and checked store system for merchandise at other sites.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
Service Manager
6 Months- Oversaw daily operations, ensuring efficiency and quality of tire services.
- Managed a team of technicians, providing training and support for skill development.
- Implemented process improvements, enhancing service delivery and customer satisfaction.
- Coordinated inventory management, optimizing stock levels and reducing waste.
- Led service team to enhance customer satisfaction through effective communication and problem resolution.
- Developed training programs for technicians, improving skill sets and enhancing service quality across the department.
- Managed inventory control systems, optimizing parts availability and reducing costs associated with excess stock.
- Oversaw daily operations ensuring compliance with safety standards and industry regulations in automotive service tasks.
- Consistently met or exceeded monthly performance targets set by upper management in terms of revenue generation, customer satisfaction ratings, and operational efficiency metrics.
- Reduced wait times for customers by optimizing scheduling and resource allocation within the service department.
- Managed a team of automotive technicians, ensuring timely completion of repairs and adherence to quality standards.
- Maintained accurate records of all repairs performed, ensuring proper documentation for warranty claims and future reference for clients.
Assistant Manager
5 Years 8 Months- Led team to achieve operational goals through effective staff training and development.
- Streamlined inventory management processes, enhancing stock accuracy and reducing discrepancies.
- Implemented customer service initiatives that improved satisfaction ratings and fostered loyalty.
- Coordinated promotional campaigns, driving sales growth and increasing foot traffic in-store.
- Analyzed sales data to identify trends, informing strategic decisions for product placements.
- Established strong relationships with vendors, negotiating favorable terms to enhance profitability.
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
Stock Picker
3 Months- Organized inventory layout to maximize accessibility and streamline picking processes.
- Conducted regular stock audits to ensure accuracy and minimize discrepancies.
- Monitored inventory levels, initiating reorders to maintain optimal stock levels.
- Reduced order processing time with accurate picking and packing of customer orders.
Assistant Manager
2 Years 10 Months- Delivered excellent customer service by greeting and assisting each customer. Addressed customer inquiries and resolved complaints. Stocked and restocked inventory when shipments were received. Reorganized the sales floor to meet company demands. Determined staff promotions and demotions, and terminated employees when necessary. Completed weekly schedules according to payroll policies. Trained staff to deliver outstanding customer service.
Backroom Supervisor
7 Months- Upheld stock levels and proper pricing for multiple product lines. Tracked shipping and weekly and monthly fallout. Organized and located inventory and updated store spreadsheets.
Assistant Manager
5 Years 9 Months- Led sales calls with team members to establish sales and customer retention goals. Hired and trained all sales staff for new store location. Resolved customer complaints by exchanging merchandise, refunding money and adjusting bills.
Assistant Manager
2 Years- Delivered excellent customer service by greeting and assisting each customer. Addressed customer inquiries and resolved complaints. Stocked and restocked inventory when shipments were received. Reorganized the sales floor to meet company demands. Determined staff promotions and demotions, and terminated employees when necessary. Completed weekly schedules according to payroll policies. Trained staff to deliver outstanding customer service.
Tire and Lube Support Manager
2 Years- Created attractive displays. Provided expert product and service information. Answered incoming telephone calls with professional and knowledgeable responses. Worked flexible schedule to accommodate changing customer levels. Increased purchase totals by recommending additional items. Trained all new sales employees on effective techniques.
Sales Associate
5 Years 10 Months- Completed purchases with cash, credit and debit payment methods. Organized items in visually appealing manner. Answered incoming telephone calls with professional and knowledgeable responses. Created attractive displays.
Education
HIGH SCHOOL DIPLOMA - General Education
General Education
ASSOCIATE OF SCIENCE - Computer Design
Computer Design, Architectures
Skills
Cash register
closing
Customer relations
Excellent customer service
Customer service
Staff training
Inventory management
inventory
Excellent people skills
Personnel
POS
Pricing
Problem-solving skills
scheduling
Parts ordering
Automotive diagnostics
Service writing
Customer satisfaction
Health and safety
Team management
Chemical handling
Custodial machine operation
Sanitation standards
Cleaning techniques
Accomplishments
- Process Improvement
- Created new departmental procedures manual.
- Assessed organizational training needs.
- Mentored Numerous new sales associates.
HIGHLIGHTS
- Inventory control procedures
- Employee scheduling
- Cash handling accuracy
- Loss prevention
- Store planning and design
- Organized
- Time management
- Excellent multi-tasker
- Strong communication skills
- Flexible schedule
Timeline
Custodian Supervisor I
HFM/ SATF
08.2022 - CurrentRead More
Sales Associates
Lowe's
03.2022 - CurrentRead More
Service Manager
Tf Tires and Service
02.2022 - 08.2022Read More
Assistant Manager
Tractor Supply Co.
06.2016 - 02.2022Read More
Stock Picker
JDS Industries
02.2016 - 05.2016Read More
Assistant Manager
KMART
04.2013 - 02.2016Read More
Backroom Supervisor
WALMART
05.2012 - 12.2012Read More
Assistant Manager
WAL-MART
08.2006 - 05.2012Read More
Assistant Manager
WAL-MART
08.2004 - 08.2006Read More
Tire and Lube Support Manager
WAL-MART
08.2002 - 08.2004Read More
Sales Associate
WAL-MART
10.1996 - 08.2002Read More
College of The Sequoia's
ASSOCIATE OF SCIENCE from Computer Design
Read More
Golden West High School
HIGH SCHOOL DIPLOMA from General Education
Read More