Donovan Greene
Great Wolf Lodge
Fort Lauderdale,FL
4
years of professional experience
Server known for maintaining high standards of service and professionalism in a fine dining atmosphere. Experienced in managing multiple tasks, collaborating with kitchen staff, and ensuring guest satisfaction through effective communication.
Work History
Server
2 Years 3 Months- Delivered exceptional customer service in high-volume fine dining environment.
- Managed multiple tables efficiently, ensuring guest satisfaction throughout dining experience.
- Coordinated with kitchen staff to ensure timely food delivery and quality standards.
- Trained new servers on menu knowledge and customer engagement techniques.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Cultivated warm relationships with regular customers.
Store Associate
6 Months- Operated point-of-sale system efficiently, processing transactions accurately and swiftly.
- Assisted customers with product selection, enhancing overall shopping experience.
- Maintained store presentation standards, ensuring merchandise was organized and visually appealing.
- Trained new associates on store policies and operational procedures, fostering a cohesive team environment.
- Provided exceptional customer service, resolving inquiries and complaints effectively.
Ski Setter
2 Years 5 Months- Set up and maintain ski equipment for optimal guest safety and performance.
- Monitor weather conditions to adjust operational plans for snowmaking and grooming activities.
- Troubleshoot equipment malfunctions, implementing quick fixes to minimize downtime during operations.
- Assist in inventory management of supplies and gear, ensuring availability for smooth daily operations.
- Liaised with other departments, fostering strong communication channels for seamless operations.
Education
No Degree - Public Health
- Dean's List [Fall 2025 and spring 2026]
- 3.7 GPA
- Lamda Iota Member
- SGA club Member
Skills
Point of sale operation
Cash handling
Food safety practices
High volume dining
High-volume service
Food safety certification
Sales strategies
Menu memorization
Strong work ethic
Professional appearance
Timeline
Store Associate
GUESS Factory
05.2025 - 11.2025Read More
Server
Great Wolf Lodge
05.2024 - 08.2026Read More
Ski Setter
Shawnee Mountain Ski Area
11.2022 - 04.2025Read More
East Stroudsburg University of Pennsylvania
No Degree from Public Health
Read More