Donovan Hargrett
Jacksonville,FL
Summary
Talented and results-oriented creative professional with experience leading teams, managing budgets and developing strategies to engage target audiences. Proven track record of developing successful and innovative practices and identifying opportunities for improvement that improve results and increase revenue. Possesses excellent eye for detail and nuanced understanding of brand voice and messaging.
Overview
6
6
years of professional experience
Work History
Creative Director
Freelancers Union
01.2018 - Current
- Work with brand team to produce new ideas for company branding, promotional campaigns, and marketing communications
- Create and implement tailored marketing plans based on individual client requirements
- Designed innovative creative strategies to raise brand awareness and engagement for organization.
- Accomplished multiple tasks within established timeframes.
- Analyzed data and metrics to measure success of campaigns and adjust strategies accordingly resulting in an 53% increase in productivity.
Lead Social Media Specialist
T-Mobile
09.2021 - 08.2023
- Developed and managed relationships with key clients and partners to drive growth.
- Trained, oversaw, and mentored new team members to strengthen performance and job expertise.
- Cross-trained existing employees to maximize team agility and performance.
- Monitored project performance to identify areas of improvement and make adjustments.
- Managed over 100 customers needs daily.
Studio Manager
Cady Studios
01.2019 - 06.2021
- Meet with clients prior to photoshoots to gauge their needs and expectations
- Coordinated daily studio operations, including scheduling, staff management and customer service.
- Supervised studio staff for timely, accurate and high-quality task completion.
- Organized and maintained client databases for accurate communication information.
- Managed over 200 customers daily, providing them with quality customer service and results
Education
Bachelors of Digital Media - Communications
Florida State College
Jacksonville, FLSkills
- Complex Problem-Solving
- Process Improvement Initiatives
- Constructive Feedback
- Work Prioritization
- Best Practice Implementation
- Client Account Management
Accomplishments
- Resolved product issue through consumer testing.
- Documented and resolved a ongoing customer churn issue which led to an increase in revenue.
- Collaborated with team of 2 in the development of Jpeg Junction, a marketing and networking event accumulating over 100+ attendees in a area scarce of similar events.
- Supervision - Supervised sales team to monitor sales activity and goal achievement.
Timeline
Lead Social Media Specialist
T-Mobile
09.2021 - 08.2023
Studio Manager
Cady Studios
01.2019 - 06.2021
Creative Director
Freelancers Union
01.2018 - Current
Bachelors of Digital Media - Communications
Florida State College