Summary
Overview
Work History
Education
Skills
Reference
Timeline
Generic

Donovan Jacques

Toledo,OR

Summary

Experienced Office Management and Administration Professional experienced optimizing productivity, efficiency and service quality across various environments. Highly dependable, ethical and reliable support specialist and leader that blends advanced organizational, technical and business acumen. Works effectively with cross-functional teams in ensuring operational and service excellence.

Overview

4
4
years of professional experience

Work History

Office Manager

Camping World
08.2020 - 05.2022
  • Reconciled account files and produced monthly reports to keep Regional Account Controller informed about office operations.
  • Established workflow processes, monitored daily productivity, and implemented modifications to optimize organizational systems for payment collections, AP/AR, deposits, and recordkeeping.
  • Coordinated communications, financial processing, registration, recordkeeping, and other administrative functions.
  • Worked with Regional Controller to complete complex projects on tight budgets within specific timelines.
  • Managed accurate and timely processing of over 1100 invoices per month
  • Onboarded new employees with training and new hire documentation.
  • Maintained computer and physical filing systems.

Financial Administrator

Coldwell Banker Walla Walla
04.2019 - 08.2020
  • Developed, implemented and adjusted operational policies and procedures.
  • Evaluated real estate leasing and accounting functions to determine transaction accuracy and revenue generation value.
  • Prepared internal and regulatory financial reports, including balance sheets and income statements.
  • Processed payroll, vendor payments, owner payments, tenant dispositions and deposits, and other accounting disbursements with accuracy and compliance.
  • Complied with all established policies and performed bank reconciliations, accounts payable/receivable, invoicing, billing, collections, daily balance records, vendor payments and profit and loss statements for 564 Residential and Commercial Properties.
  • Researched financial data from Appfolio, property management system weekly and recommended changes to increase fiscal health.
  • Implemented best practice standards for billing resulting in substantial reduction of accounts receivable delays.
  • Completed personal property tax, business license and business occupancy tax returns and submitted to tax offices.
  • Managed expense tracking and personnel vouchers.

Finance Administration

Express Employment Professionals
08.2018 - 04.2019
  • Strengthened financial management processes to bring errors to near-zero in reporting, payroll administration and general bookkeeping.
  • Prepares financial reports by collecting, analyzing, and summarizing account information and trends
  • Applied proper codes to invoices, files and receipts to keep records organized and easily searchable
  • Complies with federal, state, and local legal requirements by studying requirements; enforcing adherence to requirements; filing reports; advising management on needed actions
  • Balances general ledger by preparing trial balance; reconciling entries
  • Reduced overhead by taking on more responsibility with creative and administrative projects
  • Oversaw daily office operations for staff of 40 employees

Education

-

University of Memphis
Memphis, TN
05.2013

Skills

  • Accounts Payable/ Receivable
  • Financial Reporting
  • Reconciliation
  • Training and Development
  • Schedule Management
  • Operational Improvement
  • ERP software: Appfolio / Yardi
  • Discrepancy Investigations
  • Cash Handling Expertise

Reference

Autumn Baccari 

Regional Controller 

Camping World 

(702) 626-3994


Lisa Baxter

Executive Officer

Coldwell Banker Walla Walla

509-525-0820 EXT 348


Stephanie Robertson

Administrative Staffing Specialist

Express Employment Professionals

509-522-1326



Timeline

Office Manager

Camping World
08.2020 - 05.2022

Financial Administrator

Coldwell Banker Walla Walla
04.2019 - 08.2020

Finance Administration

Express Employment Professionals
08.2018 - 04.2019

-

University of Memphis

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Donovan Jacques