Donovan Jimenez
Lake Mary
Summary
Adept at enhancing customer experiences and streamlining operations, I excelled as a Crew Member at McDonald's, PDI FOODS. Leveraging skills in order processing and customer service, I maintained high productivity and quality standards. My ability to manage fast-paced environments and ensure customer satisfaction highlights my commitment to excellence and teamwork.
Overview
2
2
years of professional experience
Work History
Crew Member
Mcdonalds, PDI FOODS
Lake Mary
10.2022 - 02.2025
- Upheld high standards of productivity and quality in operations.
- Greeted customers upon arrival, provided menus and answered questions regarding menu items.
- Took orders from patrons and input selections into store computer system.
- Processed cash and credit card payments, promptly returning receipts, coin, bills and payment cards to customers.
- Welcomed and thanked guests to demonstrate appreciation for patronage.
- Presented orders to guests within anticipated service times.
- Maintained high standards of customer service during high-volume work shifts and fast-paced operations.
Education
High School Diploma -
Seminole High School
Sanford, FL05-2023
Skills
- Point of sale systems
- Order processing
- Inventory management
- Menu knowledge
- Payment processing
- Customer service
- Communication skills
- Conflict resolution
- Team collaboration
- Time management
- Multitasking ability
- Attention to detail
- Multitasking and organization
- Flexible schedule
- Problem-solving
Timeline
Crew Member
Mcdonalds, PDI FOODS
10.2022 - 02.2025
High School Diploma -
Seminole High School
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