Donovan Johnson
Charlotte,NC
Summary
Dedicated Cybersecurity student with 7 years of experience in warehouse operations. Expertise in network security and safety protocols ensures smooth logistical flow. Skilled in crisis management and rapid troubleshooting, ready to contribute to mission-driven environments.
Overview
9
9
years of professional experience
Work History
Forklift Operator/Inventory Specialist/Warehouse Worker
QXO
Charlotte, NC
04.2026 - Current
- Operated forklift to move building materials across QXO warehouse floors.
- Loaded and unloaded inbound and outbound QXO shipping trailers.
- Staged pallets for order fulfillment and dispatch workflows.
- Moved freight, stock and other materials to and from storage and production areas and loading docks.
- Transported materials to designated locations and accurately documented inventory changes to support inventory management.
- Assisted loading and unloading goods from trucks, containers, and railcars with forklift to ensure efficient supply chain operations.
- Packaged, labeled and tagged goods before transfer.
- Used handheld scanners for warehouse management system compliance.
- Utilized RF scanner technology while moving stock within facility in order to maintain accurate inventory levels.
- Operated power material handling equipment to accurately select and palletize loads.
- Managed inventory levels and organized stock throughout the facility.
- Operated lift and hand trucks to transfer materials to and from target areas.
- Used pallet jacks to move items to and from warehouse locations.
- Maintained stock levels in accordance with company policies.
- Operated scanners, computers, and other equipment to track orders.
- Loaded and unloaded trucks with hand-trucks, pallet jacks, and forklifts.
- Inspected forklift equipment and reported safety concerns to supervisors.
- Compared shipping routes or methods to determine the least environmental impact.
- Troubleshot issues related to shipping and receiving in compliance with corporate procedures.
Forklift Operator/Inventory Specialist
Atlanta Bound Warehouse
Columbia, SC
09.2021 - 04.2026
- Operate sit-down, stand-up, and/or reach forklifts to safely load, unload, move, stack, and stage materials in warehouse environments.
- Transported materials between storage areas, production lines, loading docks, and trucks while adhering to safety protocols.
- Perform daily equipment inspections and complete safety checklists to ensure proper forklift operation and OSHA compliance.
- Picked, packed, and staged orders based on shipping documentation and inventory management systems to ensure accuracy.
- Maintain inventory accuracy by scanning barcodes and updating warehouse management systems (WMS).
- Load and unloaded trucks efficiently while preventing product damage and maintaining load stability.
- Collaborate with warehouse team members and supervisors to meet daily production and shipping deadlines.
- Maintained clean and organized warehouse aisles, enhancing safety and productivity in the work environment.
- Unloaded incoming items from trucks and rail cars and transported materials to staging area.
- Assisted with cycle counts and physical inventory audits to support inventory control processes.
- Followed aisle safety rules and maintained clear workspaces.
- Maintain clean and organized warehouse aisles to promote a safe and productive work environment.
- Transported materials to designated locations throughout the warehouse to ensure efficient workflow.
- Utilized RF scanner technology while moving stock within the facility in order to maintain accurate inventory levels.
- Collected debris from warehouse floors and sorted waste into designated piles for proper disposal.
- Communicated with supervisor and other warehouse staff to coordinate work.
- Operated power material handling equipment to accurately select and palletize loads.
- Unloaded delivery trucks with product by hand or utilizing lift-gate truck when needed.
- Received incoming shipments; verifying quantity, condition, labeling accuracy and conformance to purchase order specifications.
- Used handheld scanners for compliance with a warehouse management system.
- Kept records of daily activities such as the number of items moved or handled throughout the day.
- Loaded pallets onto trailers for shipment.
- Performed daily maintenance checks on forklifts to ensure optimal performance.
- Packaged, labeled and tagged goods before transfer.
- Packaged, labeled and tagged goods before transfer.
Forklift Operator/Warehouse Inventory Associate
IPG
Blythewood, SC
01.2019 - 01.2021
- Operated forklifts across IPG warehouse aisles and loading docks.
- Assisted in the loading and unloading of goods from trucks, containers and railcars using forklift.
- Loaded packaged materials onto trailers for shipping and receiving.
- Staged finished goods for IPG shipping and outbound orders.
- Moved raw materials to production lines using pallet jacks.
- Verified inventory locations with RF scanners and pick lists.
- Assisted in the loading and unloading of goods from trucks, containers and railcars using a forklift.
- Packaged goods for transfer by labeling and tagging each item.
- Used handheld scanners for warehouse management system compliance.
- Inspected equipment before shifts and reported safety issues to supervisors.
- Utilized RF scanner technology while moving stock within the facility in order to maintain accurate inventory levels.
Customer Service Representative
Lowes Home Improvment
Columbia, SC
09.2017 - 01.2019
- Provided excellent customer service to resolve customer complaints in a timely manner.
- Resolved complaints using calm communication and home improvement product knowledge.
- Processed returns, exchanges, and refunds at the customer service desk.
- Directed shoppers to departments, services, and installation support.
- Developed strong relationships with customers by providing personalized assistance and support.
- Trained new associates on Lowe's service standards and checkout procedures.
- Tracked orders from start to finish to ensure timely delivery of goods or services.
- Enhanced productivity and customer service levels by anticipating needs and delivering outstanding support.
Education
B.S. - Computer Information Science, Cyber Security
ECPI University
Columbia, SCSkills
- Software: Microsoft: Visio, Word, Excel, PowerPoint, Outlook, Access
- Soft skills
- Troubleshooting
- Inventory management
- Inventory Tracking
- Inventory Auditing
- Load Management
- Operations
- Inventory reconciliation
- Stock Management
- Shipping and receiving
- Stocking and organization
- Warehouse operations
- Logistics Support
- Project management
Timeline
Forklift Operator/Inventory Specialist/Warehouse Worker
QXO
04.2026 - Current
Forklift Operator/Inventory Specialist
Atlanta Bound Warehouse
09.2021 - 04.2026
Forklift Operator/Warehouse Inventory Associate
IPG
01.2019 - 01.2021
Customer Service Representative
Lowes Home Improvment
09.2017 - 01.2019
B.S. - Computer Information Science, Cyber Security
ECPI University