Donovan Lawrence
Alexandria,VA
Summary
Talented security professional skilled at conducting building patrols, securing entrances and exits and keeping visitors under constant surveillance. Skilled in writing reports, updating records and handling simultaneous tasks in fast-paced settings.
Overview
27
27
years of professional experience
Work History
Security Officer
Lion Heart Entertainment
08.2019 - Current
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Acted quickly during emergency situations to reduce opportunity for damage and injury.
- Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
- Trained new Security Officers in company policies, ensuring consistent knowledge across the team and adherence to established procedures.
- Maintained a safe environment for employees and visitors through continuous risk assessment and threat analysis.
- Responded quickly to incidents and assessed active situations for security concerns.
- Screened individuals and prevented passage of prohibited articles into restricted areas.
Patient Care Companion
Cornwall Regional Hospital
01.1998 - 08.2019
- Improved patient satisfaction scores through consistent delivery of exceptional care and genuine empathy towards individual needs.
- Monitored patients'' vital signs, promptly reporting any concerning changes to healthcare professionals.
- Supported patients during medical procedures, acting as a calming presence to ease stress or discomfort.
- Prevented falls or injuries by actively monitoring patients at risk for mobility issues or confusion.
- Demonstrated adaptability by effectively caring for patients with diverse medical conditions and backgrounds, tailoring communication styles accordingly.
- Assisted nursing staff with non-medical tasks such as bed making and meal tray delivery, increasing overall efficiency.
Education
High School Diploma -
Montego Bay Christian Academy
05-1985
Skills
- Report writing
- Incident Documentation
- Certified Security Professional
- Safety Protocol Development
- Superior customer service
- Complex Problem-solving
Accomplishments
- Successfully completed two-week security training program.
- Achieved a highly successful safety protocol by implementing a plan/procedure to ensure the safety of Guest with accuracy and efficiency.
Timeline
Security Officer
Lion Heart Entertainment
08.2019 - Current
Patient Care Companion
Cornwall Regional Hospital
01.1998 - 08.2019
High School Diploma -
Montego Bay Christian Academy
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