Donovan Madison
Los Angeles,CA
Summary
Dynamic individual with hands-on experience in Customer Service and talent for navigating challenges. Brings strong problem-solving skills and proactive approach to new tasks. Known for adaptability, creativity, and results-oriented mindset. Committed to making meaningful contributions and advancing organizational goals.
Overview
14
14
years of professional experience
Work History
Private Caregiver
Anne & Trust
Los Angeles, California
07.2022 - 01.2025
- Transported the client to doctor appointments and essential destinations, ensuring timely arrivals.
- Organized medication reminders for clients managing multiple prescriptions daily.
- Performed housekeeping duties, including laundry and tidying living spaces.
- Assisted the client in maintaining healthy lifestyles with tailored exercise programs.
- Monitored vital signs: blood pressure, temperature, pulse, respiration, and glucose levels.
Campus Admissions Representative
Robert & Half Recruiters & Employment Agency
Long Beach, California
01.2022 - 06.2022
- Maintained records on system performance, maintenance activities, and other relevant data.
- Maintained database and regular logs of daily monitoring activities.
- Operated a variety of machinery and tools safely and efficiently.
- Managed inventory and supplies to ensure materials were available when needed.
Front Desk Representative
Andrews International Security
Hollywood, California
09.2010 - 05.2020
- Answered incoming calls and directed callers to appropriate personnel, taking messages as necessary.
- Provided guests with hotel amenities, including maps, directions, local attractions, and restaurant recommendations.
- Maintained accurate records of guest information, capturing contact details and preferences.
- Trained new employees on front desk operations, customer service standards, and company policies.
- Monitored security cameras to ensure safety for guests and staff members.
- Completed daily shift reports detailing issues or incidents occurring during shifts.
Education
Some College (No Degree) - Associate of Science in Nursing
West Los Angeles College
Culver City, CASkills
Data inputting
Reception desk management
Verbal and written communication
Client relations
Spreadsheets
Multi-task management
Timeline
Private Caregiver
Anne & Trust
07.2022 - 01.2025
Campus Admissions Representative
Robert & Half Recruiters & Employment Agency
01.2022 - 06.2022
Front Desk Representative
Andrews International Security
09.2010 - 05.2020
Some College (No Degree) - Associate of Science in Nursing
West Los Angeles College