Summary
Overview
Work History
Education
Skills
Timeline
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Donovan Martin

Donovan Martin

Kokomo,IN

Summary

Dynamic and results-oriented professional with a proven track record at Credance Innovations and Applebees. Accomplished in enhancing client satisfaction and building strong customer relationships through exceptional service and tailored solutions. Skilled in product and service sales, with a knack for complex problem-solving and strong communication. Excelled in a fast-paced environment, demonstrating adaptability and a goal-driven approach to exceed sales targets

Overview

1
1
year of professional experience

Work History

Sales Representative

Credance Innovations
06.2024 - Current
  • Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
  • Generated additional sales opportunities with upselling and cross-selling techniques.
  • Conducted product demonstrations to educate customers on features, benefits, and competitive advantages.
  • Developed tailored solutions in response to unique customer needs, increasing overall satisfaction rates.
  • Collaborated with marketing department to align sales strategies with new campaigns.

Server/Host

Applebees
07.2023 - 07.2024
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Cultivated warm relationships with regular customers.
  • Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
  • Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.

Education

High School Diploma -

Taylor High School
Kokomo, Indiana
05.2023

Skills

  • Customer Service
  • Product and Service Sales
  • Lead prospecting
  • Customer Relationship Building
  • Complex Problem-Solving
  • Strong Communication and Interpersonal Skills
  • Adaptable and Flexible
  • Goal-Driven

Timeline

Sales Representative

Credance Innovations
06.2024 - Current

Server/Host

Applebees
07.2023 - 07.2024

High School Diploma -

Taylor High School

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Donovan Martin