Summary
Overview
Work History
Education
Skills
Websites
Timeline
Generic

Donovan Messam

Miami Beach,FL

Summary

Results-driven professional focused on delivering exceptional support for customer needs. Successfully manages concerns and resolves conflicts to maximize customer satisfaction. Offers strong background in customer relations and communication.

Overview

13
13
years of professional experience

Work History

Front Desk Associate

Equinox Gym
03.2016 - Current

• Comprehensive understanding gym equipment

• Adept at customer service equipment maintenance and repair

• Scheduled appointment for sales consultants• Maintained facility sanitary

• Comprehensive understanding of the functions of all gym equipment

• Reliable and efficient employee

• Very strong customer service skills

• Able to do routine maintenance in the gym and locker room areas

• Managed front desk and greeted members as they entered the facility

• Assisted personal trainers in logging maintenance done to all equipment

• Responsible for updating and posting personal trainer schedules

• Assisted trainers in setting up and executing aerobic workout sessions.


Filmmaker

Elite Mixtapes
01.2011 - 09.2016

Elite Mixtapes is basketball driven channel on Youtube, created by Bryce Lanning, a high school friend. I helped him in establishing the channel that is now at over 600k subscribers. Although I officially stopped filming with him on a daily basis, I've helped with some of the documentaries that were located in New York throughout the years since.

• Determined what camera equipment is necessary and obtains equipment.

• Transported sets up, and operated various production equipment including cameras, audio and video recorders, lighting equipment, props, and microphones for location and studio production.

• Operated and maintained proper levels and calibration of cameras, audio and video recorders, and other production equipment.

• Supported the team throughout the production process, which included finding interview subjects, creating graphics and presenting to client other constituents.

• Helped to sustain and guide creative process.

• Assisted in maintaining a blog to document the team's progression.

• Assisted in developing interview questions and storyboards.


Education

No Degree - Film And Video Production

Central Piedmont Community College
Charlotte, NC

No Degree - Film

New York Film Academy, New York
Miami Beach, FL
06.2024

High School Diploma -

Wake Forest High School
Wake Forest, NC
06.2010

Skills

  • Guest Satisfaction
  • Business Administration
  • Cash Handling
  • Word Processing
  • Time Management
  • Humor
  • Creative
  • Handsome

Timeline

Front Desk Associate

Equinox Gym
03.2016 - Current

Filmmaker

Elite Mixtapes
01.2011 - 09.2016

No Degree - Film And Video Production

Central Piedmont Community College

No Degree - Film

New York Film Academy, New York

High School Diploma -

Wake Forest High School
Donovan Messam