Donovan Price
Houston,TX
Summary
Dedicated professional with over a decade of managerial experience across diverse industries, including retail, hospitality, and business development. Adept at driving operational efficiency, leading strategic initiatives, and managing large teams. Proficient in financial planning, budget management, and policy implementation. Technically proficient in Costpoint, Cognos Planning and Reporting, LCD, Microsoft Windows, Lotus Notes, Delphi, and Unanet. Known for excellent communication, problem-solving, and time management skills, with a strong ability to enhance customer experiences and optimize site operations.Detail-oriented professional experienced in strategic planning, cost optimization, and team leadership. Proven track record of developing successful strategies and managing operations to achieve both short-term and long-term goals. Exceptional problem-solving and communication skills, with the ability to motivate and lead teams to success. Highly organized, proactive, and results-oriented, with experience in financial management, organizational development, and operational excellence.
Overview
11
11
years of professional experience
Work History
General Site Manager
LV Petroleum
Houston, TX
08.2024 - Current
- Oversaw all operations for a high-volume fuel station and travel center, ensuring seamless daily functionality and maximum profitability. Led a diverse team to deliver exceptional customer service while managing fuel inventory, convenience store operations, and Quick-Service Restaurant performance. Maintained strict compliance with safety, environmental, and regulatory standards. Optimized financial performance through strategic cost control, inventory management, and staff development, driving operational excellence and business growth.
- Assisted in directing and overseeing all aspects of petroleum drilling and production operations, ensuring safe, efficient, and compliant extraction of oil and gas. Lead cross-functional teams to optimize production, manage budgets, and uphold strict regulatory and environmental standards. Oversee maintenance programs, implement emergency response procedures, and drive continuous improvements in safety and operational efficiency. Collaborate with engineering, logistics, and regulatory agencies to maximize resource recovery while minimizing environmental impact and operational risks.
- Spearheaded the installation and launch of new General Managers and store openings, overseeing all aspects from pre-construction planning to full operational readiness. Managed site construction, vendor selection, and contract negotiations to ensure seamless store setup. Recruited, trained, and onboarded leadership teams, establishing operational frameworks for long-term success. Coordinated with contractors, suppliers, and corporate stakeholders to ensure timely project completion, compliance with safety regulations, and optimal store performance from day one.
- Cultivated partnerships with local vendors and suppliers to secure competitive pricing on essential materials needed for various construction projects under my supervision.
- Developed custom training programs tailored specifically for our workforce''s unique needs, resulting in increased skill levels among staff members over time.
- Increased client satisfaction rates by maintaining open lines of communication and promptly addressing any concerns or issues that arose during the project lifecycle.
General Manager
Loves Travel Stop
Vicksburg, MS
03.2022 - 08.2024
- Implemented initiatives that streamlined processes, resulting in improved efficiency and profit margins.
- Manage a team of 60 employees, overseeing hiring, training, performance evaluations, and career development to foster a high-performing workforce.
- Oversee fuel operations, including procurement, inventory management, and distribution, ensuring consistent supply and adherence to safety standards
- Monitor financial performance, including P&L statements, budgets, and cost controls, consistently meeting or exceeding profit targets.
- Monitor fuel market trends and analyze pricing strategies to optimize margins and maintain profitability.
- Manage inventory levels to prevent shortages or excess stock, maintaining accurate records and minimizing waste.
- Oversee inventory, vendor relationships, and supply chain processes, ensuring operational efficiency and minimizing waste.
- Ensure compliance with company policies, industry regulations, and local laws, maintaining high operational standards.
- Oversee all aspects of restaurant operations, including staffing, financial performance, customer service, and compliance.
- Develop and execute operational strategies, optimizing labor, inventory, and food costs to achieve profit margins exceeding.
- Ensure compliance with health, safety, and food sanitation regulations.
- Enhance customer satisfaction by implementing quality assurance initiatives and addressing feedback
General Manager in Training
Loves Travel Stop
Alexandria, LA
12.2021 - 03.2022
- Reduced employee turnover rates by fostering a positive work environment and offering competitive compensation packages.
- Established clear communication channels between various departments, facilitating collaboration on projects and initiatives that spanned multiple teams.
- Fostered an atmosphere of continuous learning among team members by encouraging participation in relevant industry workshops or conferences.
- Managed day-to-day operations, delegating tasks as necessary to ensure smooth workflow within the organization.
- Oversaw inventory management to maintain optimal stock levels, reducing waste and associated costs.
- Conducted regular performance reviews for staff members, providing constructive feedback and setting achievable targets for professional growth.
- Partnered with human resources department to recruit top talent for key positions within the organization.
- Achieved higher team performance by implementing effective training and development programs for staff members.
- Identified market trends and adapted business strategies accordingly, ensuring continued relevance in a competitive industry landscape.
- Monitored financial performance, identifying areas for improvement and making data-driven decisions to optimize profitability.
Patient Care Technician
Oschner Medical Center
Shreveport, LA
01.2020 - 01.2021
- Facilitated the setup and implementation of new services and locations, ensuring the accurate integration of new technology and equipment
- Participated in research, training, and education initiatives to support project objectives, contributing to the overall success of healthcare operations.
- Managed data integrity and quality control, ensuring that patient information was accurate and reliable for decision-making.
- Recognized as a key contributor in integrating new technology into patient care workflows, resulting in improved efficiency and patient satisfaction
- Assist in patient admission, transfer, and discharge processes, ensuring proper documentation and effective communication with families and staff
- Operate and maintain medical devices such as EKG machines, glucose monitors, and IV infusion pumps, ensuring optimal functionality and compliance with safety standards.
- Utilize advanced healthcare software to accurately document patient data, track treatment plans, and monitor progress.
- Perform troubleshooting and calibration of medical equipment to minimize downtime and support seamless patient care delivery.
- Operate and maintain medical devices such as EKG machines, glucose monitors, and IV infusion pumps, ensuring optimal functionality and compliance with safety standards.
- Collaborated with healthcare teams to ensure projects remained within budget, identifying and escalating issues that required resolution.
- Recommended solutions to operational challenges, contributing to the continuous improvement of patient care
Department Supervisor
Lowes Home Improvment
Ruston, LA
01.2018 - 01.2020
- Managed multiple departments to boost sales by 25% using effective product positioning and customer interaction techniques.
- Facilitated professional growth for a group of 20+ team members, achieving higher performance standards.
- Played a pivotal role in generating over $2.2 million in revenue within the first half of the fiscal year.
- Elevated store operations via new policy application, achieving a 10% improvement in efficiency.
- Acknowledged for deep product expertise and outstanding customer assistance, driving a notable increase in client retention.
Supervisor of Factory Operations
Monster Moto
Ruston, LA
03.2017 - 05.2018
- Lead and oversee manufacturing operations, ensuring efficient production processes and optimal workflow. Supervise and develop staff to meet production goals while maintaining high standards of quality, safety, and compliance.
- Drive performance by setting job expectations, monitoring results, and providing coaching, training, and disciplinary action as needed.
- Recruit, onboard, and mentor employees, fostering a culture of continuous improvement and operational excellence.
- Optimize production efficiency by analyzing processes, implementing cost-saving initiatives, and addressing equipment or procedural issues.
- Collaborate across departments to enhance coordination, improve reporting systems, and ensure seamless workflow and resource allocation.
Project Control Specialist
Legends 32
Guston, KY
01.2017 - 01.2018
- Directed cost management and project controls for multi-million dollar K-12 construction projects.
- Develop and maintain project schedules, providing updates and variance analyses for stakeholders.
- Implement earned value management metrics to monitor cost and schedule performance.
- Collaborate with project managers to identify risks and recommend mitigation strategies.
- Generate detailed financial and performance reports using Costpoint and Cognos tools.
- Monitored budgets and forecasted project costs to ensure alignment with approved estimates.
- Conducted schedule impact analysis and tracked key milestones to prevent delays.
- Streamlined reporting processes using Unanet, reducing reporting time.
- Supported stakeholder presentations by preparing insightful project performance summaries.
- Reviewed contractor budgets, ensuring compliance with project requirements and contracts.
- Prepared cost estimates and performed change order evaluations for ongoing projects.
- Managed data collection and analysis for monthly project reviews.
Business Development Manager
Legends 32
Ruston, LA
01.2016 - 01.2018
- Build and maintain strategic partnerships with key stakeholders, fostering long-term collaborations and expanding market presence.
- Designed and executed strategies for business growth, leading to a 40% rise in client acquisition.
- Managed all aspects of event planning and coordination, from initial concept to execution, for corporate events, increasing repeat business by 30%
- Develop customized marketing campaigns for multiple business sectors, increasing lead generation.
- Created and implemented innovative sales strategies that streamlined client acquisition across diverse business lines.
- Delivered customized presentations to prospective clients, effectively communicating the value of services and solutions.
- Negotiated partnerships with local businesses, analyze diverse market trends and competitive landscapes to inform business strategies, resulting in a 30% increase in regional revenue, and 15% increase in regional revenue.
- Present tailored proposals and negotiate contracts.
- Conducted in-depth market analyses to identify cross-industry growth opportunities
- Successfully managed budgets for multiple events, ensuring cost control and timely payment of vendors and staff.
- Led cross-functional teams to achieve project goals, ensuring all events were executed to the highest standard.
Assistant Manager/Sales Director
Radisson
Ruston, LA
01.2015 - 01.2017
- Develop and execute strategic sales plans targeting corporate accounts, group bookings, and event clients to maximize revenue streams.
- Assisted in the development of sales strategies that improved hotel occupancy by 15% during off-peak seasons.
- Manage a sales team of 12, providing mentorship, performance evaluations, and training to ensure team alignment with revenue goals.
- Build and maintain strong relationships with key clients, resulting in securing contracts with corporate clients, long-term partnerships, development of University partnerships.
- Collaborate with the operations and events teams to deliver seamless guest experiences for conferences, weddings, and other group events.
- Monitor market trends and competitor activities to identify new business opportunities and adjust sales strategies accordingly.
- Implement revenue management strategies in partnership with the revenue team, optimizing pricing and inventory to exceed RevPAR and ADR targets.
- Oversee the creation of marketing campaigns and promotional packages to attract target audiences, including leisure, corporate, and group travelers. Increasing revenue by 12% in the first year.
General Manager
Bulldog Store
Ruston, LA
01.2014 - 01.2016
- Successfully managed the grand opening of a new store location, overseeing the hiring, training, and onboarding of a 25-member team, ensuring exceptional customer service and seamless daily operations from breaking ground.
- Directed all facets of daily operations, including inventory management, merchandising, and customer service, resulting in a 98% customer satisfaction rating.
- Optimized inventory control processes, maintaining ideal stock levels and reducing shrinkage by 50%.
- Implemented and enforced stringent health and safety regulations, achieving full compliance and reducing workplace incidents by 80%. Incident free for over a year.
- Ensured adherence to company policies, safety standards, and local laws, fostering a safe, organized, and efficient store environment.
- Spearheaded process improvements that streamlined operations, minimized inefficiencies, and elevated the overall shopping experience.
- Monitored and analyzed financial performance, managing P&L statements, budgets, and cost controls to achieve sustainable growth.
- Designed and executed strategic marketing initiatives that increased store foot traffic by 25%, boosting brand visibility and customer engagement.
- Leveraged sales data and customer insights to adjust product offerings and implement targeted promotions, driving higher retention and satisfaction rates.
- Consistently exceeded financial objectives, achieving a 15% year-over-year revenue increase and positioning the store as a top performer in the region.
Education
Bachelor Of Environmental Science - Biology
Grambling State University
Grambling, LA05.2015
Skills
Policy Development & Implementation
Team Leadership/Management
Hospitality
Strategic Planning
Customer Service
Program Development/Management
Training/Evaluating
Customer Relationship Management
Quality Management
Advertising and marketing
Distribution Management
Medical Technology
Account Management
Customer Retention
Staff Supervision
Business Development
Workflow Planning
P&L Management
Expense Control
Project Management
Contract Negotiations
Loss Prevention
Branding
Vendor Sourcing
Business Administration
Organizational Development
Schedule Management
MRP and ERP systems
Staff Training and Development
Economic Analysis
Succession Planning
Budget Allocation
Community Outreach
Team Leadership
Verbal and written communication
Relationship Building
Budget Analysis
Performance Improvement
Operations Management
Employee Development
Budget coordination
Sales Analysis
Human Resources Management
Risk Management
Performance Evaluations
Efficient multi-tasker
Effective leader
Cost analysis and savings
Project scope
Administrative Skills
New Business Development
Data Analysis
Timeline
General Site Manager
LV Petroleum
08.2024 - Current
General Manager
Loves Travel Stop
03.2022 - 08.2024
General Manager in Training
Loves Travel Stop
12.2021 - 03.2022
Patient Care Technician
Oschner Medical Center
01.2020 - 01.2021
Department Supervisor
Lowes Home Improvment
01.2018 - 01.2020
Supervisor of Factory Operations
Monster Moto
03.2017 - 05.2018
Project Control Specialist
Legends 32
01.2017 - 01.2018
Business Development Manager
Legends 32
01.2016 - 01.2018
Assistant Manager/Sales Director
Radisson
01.2015 - 01.2017
General Manager
Bulldog Store
01.2014 - 01.2016
Bachelor Of Environmental Science - Biology
Grambling State University