Donovan Ross
Chicago
Summary
Experienced in HVAC systems with a strong foundation in monitoring inventory levels and ensuring cleanliness in work areas. Proficient in diagnosing faulty components using specialized testing tools, performing routine checks on system components, and assembling ductwork sections. Demonstrated ability to replace filters to enhance air quality and assist in resolving customer service issues effectively. Flexible schedule allows for adaptability to varying work demands, contributing to overall operational efficiency.
Overview
4
4
years of professional experience
1
1
year of post-secondary education
1
1
Certification
Work History
Shift Manager
Jimmy Johns Gourmet Subs
Broadview
07.2021 - Current
- Monitored inventory levels and placed orders for supplies as needed.
- Inspected work areas regularly for cleanliness and organization standards.
- Assisted in resolving escalated customer service issues in a timely manner.
- Supervised inshops and drivers to assist when needed to get the best out of everyone.
HVAC Technician
HVAC Technical Institute
Chicago
11.2024 - 08.2025
- Performed routine checks on various components of the system such as contactors, relays and solenoids.
- Diagnosed and identified faulty components in malfunctioning HVAC systems using specialized testing tools.
- Assembled sheet metal pieces into ductwork sections using rivets or screws as needed.
- Replaced worn out filters at regular intervals to improve air quality inside the premises.
Education
Universal Technician - HVAC Service Technician
HVAC Technical Institute
Chicago , Illinoisn 11.2024 - 06.2025
Skills
- Excellent communication skills and people skills
- Very knowledgeable with the basic concepts of hvacr
- Fast learner and easily teachable
- Very flexible schedule and willing to work long days
- Able to stand and work for a long period of time
Certification
- Universal Technician
- 410 Certification
Timeline
HVAC Technician
HVAC Technical Institute
11.2024 - 08.2025
Universal Technician - HVAC Service Technician
HVAC Technical Institute
11.2024 - 06.2025
Shift Manager
Jimmy Johns Gourmet Subs
07.2021 - Current