Donovan Rowley
Huntsville,TX
Summary
Developed critical decision-making and strategic planning skills in fast-paced business environment. Proven ability to manage projects and lead teams efficiently, ensuring effective outcomes. Looking to transition into new field, leveraging these transferable skills to drive success in collaborative and innovative setting. Experienced with diagnosing and repairing wide range of mechanical issues. Utilizes advanced diagnostic tools and techniques to ensure optimal vehicle performance. Track record of maintaining high standards of safety and efficiency in all repair and maintenance tasks.
Overview
6
6
years of professional experience
Work History
Business Owner
Figure Automotive European Specialists
03.2021 - 11.2024
- Established strong customer relationships through excellent communication and attentive service.
- Strengthened company reputation by consistently meeting or exceeding customer expectations in terms of quality services offered.
- Consulted with customers to assess needs and propose optimal solutions.
- Managed financial operations to ensure fiscal responsibility, including budgeting, forecasting, and financial reporting.
- Developed a high-performing team through effective recruitment, training, and performance management.
- Fostered an inclusive workplace culture that valued diversity, collaboration, and continuous learning.
Sales Associate
AutoZone
07.2018 - 01.2021
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers and 20 different commercial accounts to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
Education
Certificate - SQL Data Analyst, Data Base Design, AI Engineer
Code Academy
New York, NY05.2025
Certificate - ACE CNC Machining Training Program
Lamar Institute of Technology
Beaumont, TX12.2024
No Degree - Engineering Technology & Computer Science
Sam Houston State University
Huntsville, TX05.2020
Skills
- Customer service
- Customer relations
- Attention to detail
- Driven and determined
- Issue resolution
- Sales development
- Troubleshooting skills
- Maintenance and repairs
- Hand and power tools
- Troubleshooting
- Mechanical systems
- Welding and fabrication
- Equipment diagnostics
- Systems troubleshooting
- Electrical systems
- Technical aptitude
Computer and Audio Setups
Building custom computers and trouble shooting potential issues.
Automotive Modifications
Tinkering, repairing, and modifying personal vehicles.
Timeline
Business Owner
Figure Automotive European Specialists
03.2021 - 11.2024
Sales Associate
AutoZone
07.2018 - 01.2021
Certificate - SQL Data Analyst, Data Base Design, AI Engineer
Code Academy
Certificate - ACE CNC Machining Training Program
Lamar Institute of Technology
No Degree - Engineering Technology & Computer Science
Sam Houston State University
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