Donovan Watchman
Rio Rancho
Summary
I am currently seeking a open position in the company..
Overview
26
26
years of professional experience
Work History
Direct care staff
A.L.I.V.E INC.
06.2019 - 02.2024
- Assist clients independent and dependent with medications, bathing, daily goals, meal preparation, etc
- Hourly checks on and engagement in daily activities.
Assisted living caregiver
Palmilla senior living
02.2022 - 05.2022
- Assist residents with daily dressing, showers, hygiene, escort to dining hall, ensure residents are in good condition.
FFT2,FFT1,FALA3,ICT5,CREWBOSS
B.I.A Forestry
06.2001 - 12.2017
- Supervisor Wildland Firefighter on a 20 person hand crew
- Dispatched to wildland fires/natural disaster relief effort nationwide
- Provided leadership skills along with positive attitude to complete objective given in a safe and timely manner
- Worked with aircraft and heavy equiptment on fire incidents
- Qualifications acquired (ICT5) incident commander type 5,(FFT1)Squadboss,(FALA3)basic saw operator,(CRWB)Single resource crew boss.
Customer service representive
Sitel inc.
01.2008 - 05.2008
- Handled incoming calls from potential Choice hotel guests
- Locate and book rooms for guests.
Customer care representive
America Online
11.2005 - 12.2006
- Handle incoming calls to register new members up with AOL internet service and up sale to high speed service in their area
- Provided outstanding customer care by attending to their needs.
customer care rep
Sturner & Klein Inc.
02.1998 - 06.2000
- Handle Outbound calls to register former AOL customers for new internet service.
Education
2 semseters completed -
New Mexico State University
Las Cruces, NM01.2004
2 semesters completed -
Southern indian polytechnical institution
Albuquerque, NM01.2003
2 years college studies did not complete. -
Northern Arizona University
Flagstaff, AZ01.1997
General studies dipolma -
Window Rock High School
Fort Defiance, AZ01.1995
References
- Karl C.Jim, Navajo Nation Gambling/Casino Enterprises, 923 W. University Ave Apt. 115, Flagstaff, AZ, 505-205-2399
- Tanya Smith, BIA Navajo Fire and Aviation Program, Fort Defiance, AZ, 928-729-2307
- Thomas Shoats, Former AOL Supervisor, Albuquerque Call Center, Albuquerque, NM, 505-604-6599
Timeline
Assisted living caregiver
Palmilla senior living
02.2022 - 05.2022
Direct care staff
A.L.I.V.E INC.
06.2019 - 02.2024
Customer service representive
Sitel inc.
01.2008 - 05.2008
Customer care representive
America Online
11.2005 - 12.2006
FFT2,FFT1,FALA3,ICT5,CREWBOSS
B.I.A Forestry
06.2001 - 12.2017
customer care rep
Sturner & Klein Inc.
02.1998 - 06.2000
2 semseters completed -
New Mexico State University
2 semesters completed -
Southern indian polytechnical institution
2 years college studies did not complete. -
Northern Arizona University
General studies dipolma -
Window Rock High School