Donovan Whitman
Cordele,GA
Summary
I have ten years of experience in customer service and public relations. With this experience I find it very easy to speak and understand the public and be clear in my intentions. I take pride in caring for others no matter the situation, I think everyone should be as happy and as comfortable as they can.
Overview
1
1
Certification
10
10
years of professional experience
Work History
Manager
16 East Bar and Grill
02.2017 - Current
- Oversee daily operations to improve service efficiency and customer satisfaction.
- Trained and mentored staff on best practices and operational standards.
- Implemented inventory management strategies to reduce waste and improve cost control.
- Coordinated employee schedules to optimize labor resources and ensure coverage during peak hours.
- Assisted in creating marketing initiatives to boost restaurant visibility and attract customers.
Medical Assistant
Care Connect Residency
01.2025 - 01.2026
- Collaborated with healthcare providers to streamline patient intake procedures, improving overall workflow.
- Developed patient communication templates to standardize follow-up procedures and enhance care continuity.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Provided compassionate support to patients during check-in/check-out process, addressing concerns and answering questions as needed.
- Provided prompt, polite and professional in-person and telephone customer service.
Education
Bachelor of Science -
Abraham Baldwin Agricultural College
01-2023
Diploma - undefined
Crisp County High School
01-2012
Associate of Science - Nursing
Albany State University
Albany, GA07-2027
Skills
- Exceptional customer service skills
- Determined and hardworking
- Team player and leader
- Driven to succeed
- Quick learner
- Complex Problem-solving
Certification
Current BLS Certification valid until 02/2028
Additional Viewpoints
I have assisted in caring for my older cousin who has cerebral palsy for the past 15 years. Caring for people has always been my strong suit as I believe I carry an empathic lifestyle. I will always be the voice for people who don’t have or feel like they don’t have one. I will always stand up for what is right and humane for all human beings and never based on sexuality, race, religion, or age.
Timeline
Medical Assistant
Care Connect Residency
01.2025 - 01.2026
Manager
16 East Bar and Grill
02.2017 - Current
Diploma - undefined
Crisp County High School
Bachelor of Science -
Abraham Baldwin Agricultural College
Associate of Science - Nursing
Albany State University