Donoven Moorer
Milwaukee
Summary
Cooperative forklift operator with several years of experience lifting and carrying heavy loads using warehouse equipment. Qualified to operate various classes of forklifts and practiced in wide range of heavy equipment. Talented problem-solver with strong ethics, integrity and relationship-building abilities.
Overview
4
4
years of professional experience
4050
4050
years of post-secondary education
Work History
Customer Service Representative
Milwaukee County
Milwaukee
10.2025 - Current
- Responded to customer inquiries via phone and email promptly.
- Assisted customers with service requests and problem resolution effectively.
- Maintained accurate records of customer interactions and transactions diligently.
- Escalated complex issues to appropriate departments for further assistance when needed.
- Utilized customer service software to track issues and follow up accordingly.
- Provided excellent customer service to resolve customer complaints in a timely manner.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
Outside Yard Team Member
Menards
Milwaukee
05.2025 - 01.2026
- Maintained organized outdoor displays and product locations.
- Operated equipment for moving heavy materials and products.
- Ensured cleanliness and safety in the yard area at all times.
- Trained new team members on safety procedures and equipment use.
- Executed daily yard maintenance tasks to ensure optimal functionality.
Logistics Processor
Nordstrom
Milwaukee
11.2021 - 05.2024
- Managed order fulfillment and ensured timely dispatch of customer orders.
- Assisted in training new staff on logistics procedures and safety protocols.
- Maintained a clean and safe work environment following company guidelines.
- Resolved issues related to incorrect or damaged shipments in a timely manner.
- Ensured compliance with safety regulations while handling hazardous materials.
- Interfaced with customs brokers when importing and exporting goods across international borders.
- Processed incoming shipments and organized inventory for efficient distribution.
- Utilized inventory management systems to track stock levels and locations.
- Coordinated with team members to ensure timely order fulfillment and accuracy.
- Assisted in training new employees on operational procedures and safety protocols.
- Monitored packaging materials and restocked supplies as needed for operations.
- Resolved shipping discrepancies by investigating issues and coordinating solutions.
Education
Mechanical Engineering -
MATC
Milwaukee, WIEngineering -
Bradley Technology High School
Milwaukee, WISkills
- Shipping & Receiving
- Load & Unload
- Produce Experience
- Stocking
- Food Preparation
- Basic math
- Heavy lifting
- Forklift
- Detailing
- Car wash
- Order picker
- Reach truck
- Customer service
- Communication skills
- Logistics
- RF scanner
- Order Picking
- Organizational skills
- Warehouse Experience
- Cleaning
- Pallet Jack
- Retail Experience
Timeline
Customer Service Representative
Milwaukee County
10.2025 - Current
Outside Yard Team Member
Menards
05.2025 - 01.2026
Logistics Processor
Nordstrom
11.2021 - 05.2024
Mechanical Engineering -
MATC
Engineering -
Bradley Technology High School