Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Donta Bell

Milwaukee,Wisconsin

Summary

Dynamic payment processing expert with a strong track record in enhancing customer satisfaction at Fleet Farm and Journeys Shoe Store. Proven ability to streamline sales transactions and improve team performance through effective mentoring. Recognized for reliability, clear communication, and a commitment to excellence in retail settings. Career goals include leveraging expertise to drive operational efficiency and elevate customer experiences further.

Overview

1
1
year of professional experience

Work History

Cashier

Fleet Farm
Germantown, Wisconsin
07.2024 - Current
  • Preserved appearance of store by arranging and replenishing displays and merchandise racks.
  • Built and maintained productive relationships with employees.
  • Boosted customer satisfaction levels by going extra mile to personalize service for each customer.
  • Established or identified prices of goods and services and tabulated bills with optical price scanners and cash registers.
  • Performed other duties as assigned by management.
  • Greeted customers and answered any questions they had about the store's products and services.
  • Processed credit card, cash, and check payments, ensuring all transactions were accurate.
  • Accepted cash and credit card payments, issued receipts and provided change.
  • Trained and mentored new cashiers to maximize performance with skilled, efficient and knowledgeable team members.
  • Kept check-out areas clean, organized and well-stocked to maintain attractive store.
  • Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
  • Trained new team members in cash register operation, stock procedures, and customer services.

Store Associate

Journeys Shoe Store
Brookfield, WI
02.2024 - 07.2025
  • Assessed assigned areas and displays to maintain presentable condition, restocking and reorganizing merchandise.
  • Performed daily opening and closing procedures for store operation.
  • Answered telephone to give callers store information and look up order details.
  • Maintained store cleanliness by sweeping floors, dusting shelves, and removing trash.
  • Recommended, selected and located merchandise based on customer desires.
  • Answered store and merchandise questions and led customers to wanted items.
  • Monitored sales floor to identify customers in need of assistance and merchandise requiring replenishment.

Education

High School Diploma -

Wisconsin Lutheran High School
Milwaukee, WI

Skills

  • Payment processing
  • Sales transactions
  • POS system operations
  • Cash register systems
  • Clear communication
  • Sales expertise
  • Issue resolution
  • Inventory restocking
  • Reliability and punctuality
  • Empathy and patience
  • Customer relations
  • Customer service
  • Hospitality and accommodation

Accomplishments

  • Received a shout-out from vice president of fleet farm for showing great customer service when he went through my line as a secret shopper

Timeline

Cashier

Fleet Farm
07.2024 - Current

Store Associate

Journeys Shoe Store
02.2024 - 07.2025

High School Diploma -

Wisconsin Lutheran High School
Donta Bell