Dontaé Ellis
Valley Stream,NY
Summary
Dynamic Retail Operations and Inventory Management professional with 10+ years of experience in in-season allocation, inventory replenishment, and luxury retail operations. Expert in sales analysis, product flow optimization, and cross-functional collaboration, leveraging data-driven insights and CRM management to align store performance with corporate strategy.
Overview
10
10
years of professional experience
Work History
Assistant Manager/Senior Stylist
What Goes Around Comes Around
New York, New York
06.2024 - Current
- Oversaw CRM management and sales tracking, providing actionable insights for targeted client outreach.
- Maintained optimal stock levels and allocated in-season products based on trends and forecasting analysis.
- Led allocation meetings to strategically distribute inventory, enhancing overall store efficiency and performance.
- Collaborated with stylists to merchandise inventory according to corporate brand standards, improving product presentation.
- Drove trend-informed replenishment strategies, contributing to $2.5M in June sales and $5.4M total by year-end.
- Styled high-profile clientele, supporting luxury positioning while gathering insights into customer behavior.
- Executed cross-functional planning to align inventory distribution with market demands and sales goals.
- Enhanced customer experience through effective merchandising aligned with brand identity.
Operations Manger/ Stylist Sales Associate
What Goes Around Comes Around
New York, New York
05.2024 - Current
- Achieved $275K in seasonal sales through operational leadership and luxury styling expertise.
- Maintained inventory accuracy and shipping operations for online and in-store orders.
- Delivered data-driven insights on product performance to enhance allocation strategies.
- Curated exclusive wardrobe solutions to increase brand loyalty and client satisfaction.
Operations Manager
What Goes Around Comes Around
New York, New York
04.2024 - Current
- Directed shipping and receiving operations to ensure seamless inventory transitions from HQ to retail and e-commerce.
- Streamlined workflows, enhancing product flow and transfer speed while increasing inventory accuracy.
- Collaborated with cross-functional teams for effective support of seasonal product launches and allocation planning.
- Achieved 100% success in packing Amazon and web orders, ensuring timely deliveries.
Footwear Operations Manager
Hirshleifers
Manhasset, New York
09.2021 - 04.2024
- Oversaw daily operations, including logistics, product listings, and fulfillment activities.
- Maintained E-commerce site weekly to ensure optimal performance and user experience.
- Delegated stockroom tasks to employees, enhancing operational efficiency and progress.
- Assisted in developing marketing strategies and produced advertisements on social media platforms.
Stock Management
Chrome Hearts
New York, New York
10.2019 - 09.2021
- Restocked inventory on sales floor and backstock with precision and accuracy.
- Provided clients with detailed product knowledge to enhance brand understanding.
- Maintained visual appeal of displays and sales floor to drive sales performance.
- Identified customer needs and proposed effective product solutions and alternatives.
- Suggested merchandising strategies that boosted sales and increased customer satisfaction.
- Prepared items for shipment by packing, securing, labeling, and applying postage.
Ecommerce & Stock Management
10 Deep Clothing Company
Brooklyn, New York
11.2017 - 09.2019
- Resolved customer complaints and inquiries in accordance with company policy to enhance satisfaction.
- Supported management in operational procedures, including inventory management and fulfilling online orders.
- Restocked shelves accurately to ensure optimal product availability.
- Organized warehouse by removing outdated merchandise and integrating new seasonal items.
Assistant Manager of Operations
Dicks Sporing Goods
Garden City, New York
05.2015 - 12.2017
- Strengthened merchandising and promotional strategies to enhance customer engagement and increase sales.
- Provided hands-on assistance to customers while assessing needs and understanding consumer preferences.
- Conducted regular inventory counts to verify stock levels and forecast future requirements.
- Organized team-building exercises to improve employee performance and job satisfaction.
Education
Bachelor of Arts - Media Studies
Queens College
Flushing, NY06-2018
Associate of Applied Science - Fashion Buying & Merchandising
Nassau Community College
Garden City, NY12-2015
Skills
- Sales analysis and trend forecasting
- Cross-functional collaboration
- CRM and customer insights
- Effective communication and leadership
- Operational efficiency and time management
- Conflict resolution
Timeline
Assistant Manager/Senior Stylist
What Goes Around Comes Around
06.2024 - Current
Operations Manger/ Stylist Sales Associate
What Goes Around Comes Around
05.2024 - Current
Operations Manager
What Goes Around Comes Around
04.2024 - Current
Footwear Operations Manager
Hirshleifers
09.2021 - 04.2024
Stock Management
Chrome Hearts
10.2019 - 09.2021
Ecommerce & Stock Management
10 Deep Clothing Company
11.2017 - 09.2019
Assistant Manager of Operations
Dicks Sporing Goods
05.2015 - 12.2017
Bachelor of Arts - Media Studies
Queens College
Associate of Applied Science - Fashion Buying & Merchandising
Nassau Community College
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