Automotive management professional with over 20 years of experience in retail automotive, focusing on sub-prime and prime credit customers. Expertise in management, sales, advertising, and marketing, leading to significant profit and customer satisfaction improvements. Proven ability to drive revenue growth and implement process enhancements through effective staff training. Proficient in CRM software including Dealertrack, RouteOne, CDK, and Vauto, with strong skills in customer needs assessment and contract negotiation.
Title: Automotive Sales Manager