Dontae Maloney
Mandan
Summary
Motivated recent graduate with a Bachelor's degree in Business Administration and hands-on experience through an apprenticeship at United Tribes. Demonstrates strong leadership, problem-solving, and communication skills, honed through academic achievements and practical exposure in a professional setting. Proficient at filing documents or records, reconciling records or bank transactions, analyzing data, and supporting organizational goals. Eager to apply academic knowledge and apprenticeship training to contribute effectively in a dynamic business environment.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Relationship Banker
Bravera
02.2025 - Current
- Collaborated with team members to achieve branch performance targets effectively.
- Strengthened client relationships by providing personalized banking solutions and excellent customer service.
- Maintained up-to-date knowledge of banking products and industry trends to provide expert advice to clients effectively.
- Assisted customers in achieving financial goals by recommending suitable products and services based on their needs.
- Assisted customers with completing required forms for opening and closing bank accounts.
- Participated in ongoing professional development opportunities to remain current in industry best practices and continually improve service provision.
- Processed customer requests for statements, ordering additional checks, and updating customer personal information in database.
- Enhanced client understanding of different banking products through clear and concise communication.
- Responded to customer inquiries regarding new accounts and account services.
- Maintained customer records and updated account information.
Accounting Technician Apprentice
United Tribes Technical College
10.2023 - 01.2025
- Debit, credit, and total accounts on computer spreadsheets and databases, using specialized accounting software.
- Prepared trial balances of books.
- Compiled budget data and documents based on estimated revenues, expenses, and previous budgets.
- Computed deductions for income and social security taxes.
- File documents or records.
- Collect deposits, payments, or fees.
- Prepared purchase orders and expense reports.
- Served on the Summit Conference and UTTC Golf Tournament Committees, handling payments, assisting with vendor sign-ups, and contributing suggestions for decision-making.
Bank Teller
Starion Bank
06.2023 - 10.2023
- Processed transactions with precision, ensuring accuracy in cash handling and customer account management. Identified and resolved discrepancies, enhancing operational efficiency.
- Provided exceptional customer service, addressing inquiries and resolving issues promptly. Guided clients through banking procedures, fostering trust and loyalty.
- Analysed account activities to detect potential fraud, and implement preventive measures. Contributed to risk mitigation strategies, safeguarding bank and client interests.
- Maintained meticulous records of transactions and customer interactions. Ensured compliance with banking regulations and internal policies, minimizing errors.
Cashier
Walmart
02.2021 - 06.2022
- Maintained meticulous cash drawer accuracy, consistently balancing to the penny. Vigilantly monitored for potential security risks, preventing several instances of theft.
- Identified and reported inventory discrepancies, contributing to loss prevention efforts.
- Provided exceptional customer service while addressing customer's concerns or questions.
- Processed payments, applied discounts, and provided receipts for customers.
- Performed audit responsibilities on self-checkout machines.
- Supported multiple departments with stocking, unloading freight, and conducting inventory audits.
- Mastered complex POS system, minimizing errors and enhancing operational efficiency. Developed comprehensive product knowledge to assist customers.
Education
Bachelor's Degree - Business Administration
United Tribes Technical College
Bismarck, ND12.2024
Associate's Degree - Business Administration
United Tribes Technical College
Bismarck, ND12.2022
High School Diploma - undefined
Mandan High School
Mandan, ND05.2020
Skills
- Organizational skills
- Critical thinking
- Relationship Building
- Customer service
- Cash handling
- Proficient in Excel
- Budget analysis
- Cost accounting
- Grant accounting
- Data entry
- Expense tracking
- Tax preparation
Certification
- Accounting Accreditation, United Tribes Technical College - 10/24-1/25
Timeline
Relationship Banker
Bravera
02.2025 - Current
Accounting Technician Apprentice
United Tribes Technical College
10.2023 - 01.2025
Bank Teller
Starion Bank
06.2023 - 10.2023
Cashier
Walmart
02.2021 - 06.2022
Associate's Degree - Business Administration
United Tribes Technical College
High School Diploma - undefined
Mandan High School
Bachelor's Degree - Business Administration
United Tribes Technical College
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