Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Donte Lawrence

Beaumont

Summary

Driven and versatile professional with extensive experience in retail and food service, notably at Sam's Club. Excelled in enhancing customer satisfaction through exceptional service and maintaining high standards of store organization and cleanliness. Demonstrated proficiency in inventory management and food preparation, alongside strong communication skills. Achieved significant improvements in operational efficiency and team collaboration.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Merchandise Associate/Cafe Associate

Sam's Club
02.2023 - 04.2024
  • Transported merchandise to sales floor and restocked shelves, racks and bins.
  • Increased customer satisfaction by providing exceptional service and maintaining a clean, organized sales floor.
  • Removed damaged, out-of-code, not-in-set and discontinued items from displays.
  • Answered customer questions regarding store merchandise, department information, and pricing.
  • Utilized strong communication skills to work effectively with team members and resolve customer concerns promptly.
  • Assisted in the training and development of new associates, fostering a positive team environment.
  • Served food and beverages promptly with focused attention to customer needs.
  • Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.

Cook

Jefferson Rehabilitation Center
04.2021 - 02.2023
  • Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
  • Maintained a clean and sanitary workspace, ensuring compliance with health and safety regulations.
  • Prepared meals efficiently under time constraints for timely service during peak hours.
  • Demonstrated strong multitasking skills, managing multiple orders simultaneously without sacrificing quality or presentation.
  • Prepared food items in compliance with recipes and portioning control guidelines.
  • Boosted customer satisfaction with timely meal preparation, meeting strict deadlines during peak service hours.

Inventory/Merchandise Stocker

WIS International Inventory Service
08.2020 - 02.2022
  • Upheld visual merchandising standards across the sales floor, routinely checking for misplaced or incorrectly priced items.
  • Ensured accurate inventory counts by conducting regular audits and updating system records accordingly.
  • Adapted quickly to new product lines or store layout changes, ensuring a seamless transition and minimal disruption to customer shopping experiences.
  • Maintained a safe work environment by adhering to company safety guidelines during stocking activities.
  • Aided in efficient inventory control measures, identifying potential overstocks or shortages based on sales trends.
  • Unloaded, sorted and stocked merchandise according to store layout and product placement.
  • Performed inventory control, such as counting, and stocking merchandise.
  • Operated equipment such as pallet jacks and hand trucks to move heavy boxes.

Education

High School Diploma -

Beaumont United High School
Beaumont, TX
05-2020

Skills

  • Retail experience
  • Store organization
  • Cash management
  • Display setup
  • Store layout
  • Customer service
  • Active listening
  • Critical thinking
  • Cleaning and sanitizing
  • Food preparation
  • Safe food handling
  • Retail Sales Experience

Certification

ServSafe Food Handler's Certification

Timeline

Merchandise Associate/Cafe Associate

Sam's Club
02.2023 - 04.2024

Cook

Jefferson Rehabilitation Center
04.2021 - 02.2023

Inventory/Merchandise Stocker

WIS International Inventory Service
08.2020 - 02.2022

High School Diploma -

Beaumont United High School

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Donte Lawrence