Donte P. Freeney
Memphis,TN
Summary
Healthcare professional recognized for consistently delivering high standards and achieving impactful results in patient care. Extensive experience in managing patient interactions, resolving complex inquiries, and enhancing overall patient satisfaction. Demonstrates exceptional team collaboration with a flexible approach to evolving needs, ensuring organizational objectives are met. Expertise in communication, problem-solving, and adaptability supports a commitment to excellence in healthcare service delivery.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Phlebotomist
Labcorp
04.2023 - Current
- Expert in performing venipuncture and capillary draws while ensuring patient comfort and safety during procedures.
- Excellent communication skills, enabling effective interactions with patients and medical staff.
- Dedicated phlebotomist with over 5 years of experience in drawing blood samples and managing specimen collections.
Phlebotomist
BJC
02.2024 - 01.2025
- Dedicated phlebotomist with over three years of experience in accurately collecting blood samples from patients of all ages.
- Skilled in using various blood collection techniques and ensuring patient comfort and safety during procedures.
- Maintained a strong attention to infection control protocols and maintaining a sterile environment to prevent contamination.
Scribe / Medicate Assistant
Mercy
09.2023 - 01.2025
- Medical Scribe with 2 years experience accurately documenting patient encounters in electronic health records.
- Provided patient support and assistance as a Medical Assistant Intern at ABC Clinic.
- Collected and processed blood specimens for laboratory testing.
- Maintained accurate records of patient information and test results.
- Performed venipuncture and capillary puncture on patients of all ages.
Pharmacy Technician
Walgreens
04.2021 - 09.2024
- Dispensed medications accurately and provided excellent customer service.
- Maintained inventory levels and organized shelves to ensure efficient workflow.
- Assisted with insurance claims and ensured accuracy in billing processes.
Pharmacy Technician
SSM Health
06.2023 - 02.2024
- Assisted pharmacists in filling prescriptions, managing inventory, and counseling patients on medication usage.
- Skilled in performing medication reconciliation and counseling patients on proper medication usage.
- Assisted in medication compounding, labeling, and maintaining inventory for a busy pharmacy.
Sterile Processing
BJC Christian Hospital
09.2022 - 05.2023
- Certified Sterile Processing Technician - Ensured proper handling and sterilization of medical instruments.
- Collaborated with healthcare team - Coordinated instrument availability and distribution for surgical procedures.
- Maintained accurate records - Documented sterilization processes and inventory management in compliance.
- Proficient in operating sterilization equipment - Autoclave, ultrasonic cleaner, and heat sealer.
Patient Transporter
BJC Christian Hospital
08.2021 - 08.2022
- Provided exceptional customer service and support to patients, demonstrating empathy and professionalism.
- Collaborated with healthcare team to ensure seamless patient care, resolving any issues promptly.
- Safely moved patients to and from treatment areas using proper lifting techniques.
- Managed patient records and ensured timely and efficient transport services.
Data Entry Clerk
Express Scripts
01.2017 - 07.2020
- Entered information into company database to streamline operations.
- Maintained confidentiality of sensitive information with attention to detail and accuracy.
- Accurately entered and verified customer billing information.
- Organized financial data and tracked invoices for billing and confidentiality.
- Utilized Microsoft Excel to organize and track information to detail and enhance reporting.
- Updated company policies and procedures to maintain accuracy and compliance.
Pharmacy Technician
CVS Healthcare
04.2014 - 10.2016
- Answered the phone and greeted customers.
- Kept prescription records and prepared reports of sales, refunds, and exchanges for management review.
- Typed and distributed prescriptions labels.
- Dispensed medications accurately and provided excellent customer service.
- Maintained inventory levels and organized shelves to ensure efficient workflow.
Education
Diploma - Medical Assistant
North County Tech
Saint Louis, MO05.2017
Diploma - Pharmacy Technician
North County Tech
Saint Louis, MO05.2017
Diploma - Sterile Processing
North County Tech
Saint Louis, MO05.2017
Diploma - Phlebotomy
North County Tech
Saint Louis, MO05.2017
High School Diploma -
Hazelwood East High
Saint Louis ,MO05-2017
Skills
- Pharmacy
- Sterile Processing
- Phlebotomy
- Patient care
- Time management
- Teamwork
- Attention to detail
- Adaptability
- Venipuncture
- Order of draw
- Data entry
- Proper tourniquet use
- HIPAA
Accomplishments
- Improved blood collection process by preparing supplies to match patient load.
- Reduced costs by implementing better inventory control measures and reducing overstocked supplies.
Certification
- EMT certification 2020
- Phlebotomy trained since 2020
- Medical assistant trained 2020
- CNA trained 2020
- Medical assistant trained 2021
- Sterile processing trained 2021
- Scribe trained since 2023
Languages
English
Spanish
Timeline
Phlebotomist
BJC
02.2024 - 01.2025
Scribe / Medicate Assistant
Mercy
09.2023 - 01.2025
Pharmacy Technician
SSM Health
06.2023 - 02.2024
Phlebotomist
Labcorp
04.2023 - Current
Sterile Processing
BJC Christian Hospital
09.2022 - 05.2023
Patient Transporter
BJC Christian Hospital
08.2021 - 08.2022
Pharmacy Technician
Walgreens
04.2021 - 09.2024
Data Entry Clerk
Express Scripts
01.2017 - 07.2020
Pharmacy Technician
CVS Healthcare
04.2014 - 10.2016
Diploma - Pharmacy Technician
North County Tech
Diploma - Sterile Processing
North County Tech
Diploma - Phlebotomy
North County Tech
Diploma - Medical Assistant
North County Tech
High School Diploma -
Hazelwood East High