Dontrell Jenkins
Oakfield
Summary
Dynamic Security Officer with a proven track record at GCASA, excelling in emergency response and conflict resolution. Skilled in incident reporting and access control management, I effectively reduced theft and vandalism through vigilant monitoring. My strong communication abilities fostered a cohesive team environment, enhancing overall safety and guest satisfaction. My educational background in Criminal Justice along with my current work experience gives me the necessary qualifications to help an employer and exceed expectations.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Security Officer
GCASA
01.2023 - Current
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Acted quickly during emergency situations to reduce opportunity for damage and injury.
- Patrolled and monitored premises in company vehicle and by foot.
- Mentored new staff members joining the team, sharing expertise on effective intervention methods and building a cohesive work environment.
- Excellent communication skills, both verbal and written.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Managed high-risk situations with professionalism and composure, ensuring the safety of all involved parties.
Security Officer
Vista Security
06.2023 - 03.2024
- Improved overall security by conducting regular patrols and monitoring surveillance systems.
- Wrote detailed reports on property damage, theft, presence of unauthorized persons and unusual incidences.
- Screened individuals and prevented passage of prohibited articles into restricted areas.
- Protected facility and property guests by regularly circulating premises and monitoring surveillance feeds.
- Decreased instances of theft, vandalism, and trespassing through diligent observation and reporting suspicious activities.
- Managed access control systems efficiently, ensuring accurate records of employee badges for restricted areas were maintained at all times.
Underage Buyer
Genesee County Health Department
01.2023 - 03.2024
- Collaborated with internal departments to better understand needs and determine purchasing requirements.
- Reduced procurement costs through strategic sourcing, competitive bidding, and effective negotiations.
- Maintained complete documentation and records of all purchasing activities.
- Developed and improved account relationships.
- Analyzed current vendors and products to stay abreast of market trends and evaluate new suppliers.
Intern
Genesee County Probation
10.2022 - 11.2022
- Supported staff members in their daily tasks, reducing workload burden and allowing for increased focus on higher-priority assignments.
- Gained valuable experience working within a specific industry, applying learned concepts directly into relevant work situations.
- Sorted and organized files, spreadsheets, and reports.
- Gained hands-on experience in various software programs, increasing proficiency and expanding technical skill set.
- Conducted home visits for effective supervision and ensured adherence to court-ordered restrictions.
- Developed rapport with probationers, fostering trust while maintaining professional boundaries.
Security Officer
Six Flags Darien Lake
05.2022 - 11.2022
- Excellent communication skills, both verbal and written.
- Worked well in a team setting, providing support and guidance.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
- Guided guests to exits and assisted with emergencies.
- Assisted in post-event tasks including teardowns or clean-ups to ensure the venue remained in pristine condition for future concerts.
Education
Associate of Science - Criminal Justice
Genesee Community College
Batavia, NY05-2023
High School Diploma -
Oakfield-Alabama Middle High School
Oakfield, NY06-2022
Associate of Applied Science -
Genesee Valley Boces
Batavia, NY05-2022
Skills
- Report writing
- Incident reporting
- Security guard license
- General security
- Emergency response
- Conflict de-escalation
- Conflict resolution techniques
- Threat assessment
- Access control management
- Threat management
- Staff management
- Crime prevention
Certification
- Basic Security Officer Training Certification - International Foundation for Protection Officers (IFPO).
- Security Officer Certification (SOC) - National Association of Safety Professionals.
Timeline
Security Officer
Vista Security
06.2023 - 03.2024
Security Officer
GCASA
01.2023 - Current
Underage Buyer
Genesee County Health Department
01.2023 - 03.2024
Intern
Genesee County Probation
10.2022 - 11.2022
Security Officer
Six Flags Darien Lake
05.2022 - 11.2022
Associate of Science - Criminal Justice
Genesee Community College
High School Diploma -
Oakfield-Alabama Middle High School
Associate of Applied Science -
Genesee Valley Boces
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