Dontrell Jones
Saint Louis Park,MN
Summary
Proven Security Officer and Laundry Assistant with a strong background in ensuring safety and operational efficiency. At State Wide Protective Agency, significantly enhanced security measures and customer satisfaction. Skilled in report writing and conflict resolution, demonstrating adaptability and a detail-oriented approach. Achieved a notable reduction in security breaches through vigilant patrol operations and theft prevention training.
Overview
2
2
years of professional experience
Work History
Security Officer
State Wide Protective Agency
04.2024 - Current
- Examined doors, windows and gates to verify security.
- Oversaw daily monitoring and patrolled buildings, grounds, and work sites.
- Patrolled internal building spaces and facility grounds to identify and deter threats to assets.
- Wrote detailed reports of all security breaches and investigations.
- Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
- Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
Laundry and Dry Cleaning Assistant
Country Inns & Suites
10.2023 - 04.2024
- Demonstrated adaptability by quickly learning new techniques and technologies related to laundry and dry cleaning processes.
- Supported business growth through diligent adherence to scheduling deadlines, minimizing delays in service delivery times.
- Enhanced customer satisfaction by consistently delivering clean and well-folded laundry items on time.
- Utilized industry-specific software for tracking orders and client information, ensuring accurate record-keeping and efficient order processing.
- Assisted in maintaining inventory levels, ordering supplies as needed to avoid disruptions in daily operations.
- Assisted with unloading and loading customer laundry items.
- Operated machines correctly by following machine instructions and safety regulations.
Laundry Attendant
Rand Tower
07.2022 - 01.2023
- Managed inventory levels for laundry supplies such as detergents, softeners, and stain removers to prevent shortages or delays in service.
- Maintained a clean and organized work environment, ensuring optimal productivity and minimal downtime.
- Operated traditional and computer-operated washers and dryers while observing all safety protocols.
- Operated laundry equipment and loaded machines, paying careful attention to capacity restrictions.
- Set up wash and dry cycles with appropriate settings such as spin speed, temperature, and cleaning agents.
- Collected soiled linens and clothing and pretreated stains.
Education
High School Diploma -
MNIC
Minneapolis, MN07-2019
Skills
- Report Writing
- Incident Reporting
- Security Guard License
- General security
- Detail Oriented
- Complex Problem-Solving
- Patrol operations
- Conflict resolution techniques
- Theft prevention training
Timeline
Security Officer
State Wide Protective Agency
04.2024 - Current
Laundry and Dry Cleaning Assistant
Country Inns & Suites
10.2023 - 04.2024
Laundry Attendant
Rand Tower
07.2022 - 01.2023
High School Diploma -
MNIC
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