Doo Park
Odenton,MD
Summary
Proven Parts Counterperson with a track record of enhancing customer satisfaction. Skilled in invoice processing and exceptional customer service, I have significantly contributed to a seamless shopping experience, ensuring accuracy in order processing and inventory management. My approach has fostered repeat business and optimized part delivery coordination.
Overview
11
11
years of professional experience
Work History
Parts Counterperson
Sheehy Infiniti of Annapolis
01.2023 - 01.2024
- Assisted customers with locating specific parts, leading to a streamlined shopping experience.
- Processed and reshelved return orders, checking for discrepancies, and potential usage.
- Stocked and managed stock of parts.
- Processed customer orders accurately and efficiently, contributing to repeat business.
- Processed daily orders
- Received and stock incoming parts and merchandise in the correct locations.
- Handled core and parts returns in a timely manner.
- Delivered parts.
Parts Counterperson
Sheehy Infiniti of Annapolis
06.2013 - 04.2022
- Increased customer satisfaction by providing excellent service.
- Utilized computer systems to look up part information, expediting the sales process and enhancing customer satisfaction.
- Processed and reshelved return orders, checking for discrepancies, and potential usage.
- Stocked and managed stock of parts.
- Processed daily orders
- Received and stock incoming parts and merchandise in the correct locations.
- Handled core and parts returns in a timely manner.
- Delivered parts.
Education
High School Diploma -
Eleanor Roosevelt High School
Greenbelt, MD07.2001
Skills
- Invoice Processing
- Goal Setting
- Improving customer satisfaction
- Ordering parts
- Delivery Coordination
- Customer Service
Timeline
Parts Counterperson
Sheehy Infiniti of Annapolis
01.2023 - 01.2024
Parts Counterperson
Sheehy Infiniti of Annapolis
06.2013 - 04.2022
High School Diploma -
Eleanor Roosevelt High School
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