Doomiel Duenas
Hyaward,CA
Summary
Seeking opportunity with forward-thinking organization to effectively utilize skills and charisma for long-term growth. Committed to becoming valuable asset to dynamic company, eager to expand knowledge and expertise by learning new tools while pursuing passion for studying towards M.B.A. (Masters of Business Administration).
Overview
3
3
years of professional experience
Work History
Account Manager
AT&T
12.2024 - Current
- Increased client satisfaction by building strong relationships and addressing their needs promptly.
- Maintained high client retention rate by providing exceptional customer service and anticipating client needs.
- Managed a diverse portfolio of accounts, ensuring timely communication and effective problem resolution.
- Successfully resolved escalated issues, preventing potential loss of valuable clients while maintaining positive relationships with all parties involved.
- Collaborated with sales team to identify potential upsell opportunities and expand client base.
General Sales Associate
Macy's Retail
07.2023 - 11.2024
- Handled cash register operations with precision.
- Ensured adherence to policies regulating orderly sales and fitting room spaces
- Executed successful sales strategies.
- Enhanced client service quality for increased satisfaction.
- Executed efficient processing and recovery of returned merchandise.
Dock Assistant
Yacht Harbor
03.2022 - 06.2023
- Managed docking procedures efficiently.
- Maintained cleanliness of boats and dock areas.
- Provided assistance to ensure a positive customer experience.
- Ensured safe refueling operations for all marine vehicles.
Education
Diploma -
Decoto School for Independent Study
Union CitySkills
- Collaborative
- Communicative
- Organized
- Adaptive
- Critical thinker
- Computer literate
- Persuasive sales
- Time management
- Social Leader
- Overachiever
- Pallet jack
- Dependable
- Account management
- Customer service
- Teamwork and collaboration
- Client relations
- Problem-solving
- Hardware troubleshooting
- Attention to detail
Timeline
Account Manager
AT&T
12.2024 - Current
General Sales Associate
Macy's Retail
07.2023 - 11.2024
Dock Assistant
Yacht Harbor
03.2022 - 06.2023
Diploma -
Decoto School for Independent Study
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