Dora Alderete
San Pablo,CA
Summary
Dynamic manager with a proven track record at In N Out, excelling in team leadership and customer service. Enhanced workflow efficiency through strategic process improvements, while fostering staff development and training. Skilled in inventory control and cash handling, committed to upholding safety and quality standards in a fast-paced environment.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Manager
In N Out
Pinole, CA
07.2025 - Current
- Oversaw daily operations to uphold safety and quality compliance standards.
- Facilitated training and mentorship for staff on efficient service techniques and customer engagement strategies.
- Executed process improvements to optimize workflow efficiency and minimize wait times.
- Oversaw inventory control systems to enhance stock management and reduce waste.
Associate
In N Out
Pinole, CA
10.2021 - 06.2025
- Provided excellent customer service by efficiently handling orders and addressing inquiries.
- Maintained cleanliness and organization of workstations to ensure a safe environment.
- Assisted in training new team members on operational procedures and safety protocols.
- Collaborated with team members to streamline food preparation processes for improved efficiency.
Education
High School Diploma -
Leadership Public Schools
Richmond, CA06.2023
Skills
- Customer service
- Team leadership
- Time management
- Decision-making
- Complex Problem-solving
- Verbal and written communication
- Staff training and development
- Staff management
- Goal setting
- Documentation and reporting
- Relationship building
- Patience and tolerance
- Cash counting
- Cash handling
- Professionalism and ethics
- POS terminal operation
- Refund processing
Certification
In N Out Univeristy
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Manager
In N Out
07.2025 - Current
Associate
In N Out
10.2021 - 06.2025
High School Diploma -
Leadership Public Schools