Dedicated 911 Dispatcher offering 22 years of related experience. Familiar with managing emotions and staying clear-headed under pressure. Extensive training in communicating with people under extreme stress. Background includes Chicago Fire Department dispatcher Chicago Police Department dispatcher automatic call distribution and dispatch systems for both emergency and non-emergency calls. Well-versed in assessing extent of emergencies, as well as type of call and location of incident. Experienced with the geography and streets of O'Hare Airport. Committed professional with a solid history of accomplishment in helping people handle emotionally-charged, life-threatening and dangerous situations. Knowledgeable about dispatch procedures and policies. Successful at keeping callers calm and gathering required information to support police and other first responder actions. Reads maps, understands tracking information and provides timely updates to field personnel.
Dear Hiring Manager, I'm confident that I am the employee you are seeking because I have all of the qualifications outlined in your job posting. My attached resume shows the highlights from my years of professional experience. My passion for this field, combined with my respect for your company, make me eager to get on board. I honestly believe that this job is what I was meant to do. It's the perfect match for my skills, experience and interests. Previously, in my Aviation Communication Operations role, I exercised a calculated and methodical approach to problem solving. I am independently motivated, yet I appreciate team efforts and collaborate productively within groups. Additionally, I am knowledgeable in documentation and reporting and communicating with proficiency in conflict resolution. Because my professional goals align with U.S Navy mission and values, this opportunity is especially exciting. I believe my communication, critical thinking and decision-making abilities will support and drive your continued organizational success.
Sincerely, Dora Cornelio