Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Dora Michelle Cassell

Eustis,Florida

Summary

Hardworking, dependable, passionate job seeker with strong organizational skills and managing multiple priorities with positive attitude. Ready to help team achieve goals.

Overview

23
23
years of professional experience
1
1
Certification

Work History

Revenue/Finance Maximization Specialist

Kids Central Inc
12.2020 - Current
  • Complete/processed Title IVE Medicaid funding and temporary assistance for needy families. TANF applications nd redeterminations.
  • Communicate/collaborate with liaisons, case managers, child investigators, clients, and DCF.
  • Utilized Florida System (FSFN), CCIS (Comprehensive Case Information System) Child Legal Services (CLS) and Florida Managed Care.
  • Advance searches on court orders, state systems and household income calculating eligibility.
  • Maintained energy and enthusiasm in fast-paced environment.

Master Trust Client Representative

Kids Central Inc.
01.2018 - 12.2020
  • Maintained individual Master Trust accounts while acting as an liaison (face/face) with Social Security Administration to establish client eligibility and redeterminations.
  • Applied for new Social Security benefits/redirect benefits for youths who are in licensed foster care.
  • Set up/complete telephone interviews for eligibility.
  • Monitoring/ensuring accounts are below asset limit in the Funds Accountability System (FAST), reviewing disbursement requests and processed check requests.
  • Carried out day-day-day duties accurately and efficiently.


Healthy Start Intake Specialist

Stuart Marchman Behavioral Health
06.2015 - 10.2017
  • Provided professional services to pregnant woman/infants who are at risk for adverse birth, health developments.
  • Face/face home visits, hospitals and detention centers.
  • Educated on parenting, childbirth education, safe sleep, breastfeeding, infant development, smoking cessation, referrals and community outreach.
  • Recordkeeping of demographics/client charts.
  • Offered compassionate/attentive guidance to clients during moments of crisis to improve life choices and benefit from program.
  • Worked with peers on additional tasks and assisted when needed.

Child Protection Screener

Arapahoe County Human Services
04.2006 - 02.2014
  • Processed Child abuse referrals on abuse and neglect.
  • Record checking in various databases and submitted referrals on a emergency/timely basis.
  • Determined safety issue, communications with law enforcement and jurisdiction counties.
  • Administrative duties; prioritize incoming/outgoing mail, faxing, copying packets for case files.

Case Aid

Nebraska Health And Human Services
05.2002 - 03.2006
  • Administrative assistant for case managers for clients receiving TANF, Food Stamps, Medicaid and community resources.
  • Maintained files/spreadsheets, order supplies, faxing, copying and disbursed mail.
  • Assisted clients in Workforce Center for Job Readiness.

Accounts Payable Specialist

Quest Communications
07.1998 - 05.2002
  • Processed invoices/service orders and journal entries with efficiency and accuracy, resulting in decreased discrepancies.
  • Applied proper codes to invoices, files and receipts to keep records organized and easily searchable.
  • Reached out to vendors and customers to verify information and follow up on client issues.
  • Prepared month-end closing entries for detailed reporting and recordkeeping.
  • Administrative duties, projects and trained new hires.

Education

Computerized Accounting -

Barnes Business College
Denver, CO
05.1994

Skills

  • Team builder
  • Active Listening
  • Administrative Support
  • Revenue Operations
  • Account monitoring/processed invoices
  • Customer Satisfaction
  • Accuracy Proficiency

Certification

  • Department of Child Welfare Certifications.
  • Certified Community Health Care Worker
  • Wraparound Services
  • Volunteer for numerous organizations in Colorado/Nebraska.

Timeline

Revenue/Finance Maximization Specialist

Kids Central Inc
12.2020 - Current

Master Trust Client Representative

Kids Central Inc.
01.2018 - 12.2020

Healthy Start Intake Specialist

Stuart Marchman Behavioral Health
06.2015 - 10.2017

Child Protection Screener

Arapahoe County Human Services
04.2006 - 02.2014

Case Aid

Nebraska Health And Human Services
05.2002 - 03.2006

Accounts Payable Specialist

Quest Communications
07.1998 - 05.2002

Computerized Accounting -

Barnes Business College
  • Department of Child Welfare Certifications.
  • Certified Community Health Care Worker
  • Wraparound Services
  • Volunteer for numerous organizations in Colorado/Nebraska.
Dora Michelle Cassell