DORA PEREZ
cook
San Antonio,TX
Summary
Dynamic manager with a proven track record at Babes Old Fashioned Burger, excelling in customer service and team leadership. Enhanced customer satisfaction through effective dispute resolution and relationship building. Skilled in time management and staff training, consistently achieving operational excellence and fostering a productive work environment.
Energetic and organized with knack for leadership and problem-solving. Well-versed in strategic planning and operational efficiency, along with strong analytical and communication skills. Committed to driving team success and achieving organizational goals.
Developed management skills in collaborative and fast-paced environment, focusing on team leadership and operational strategies. Seeking to transition into new field where these skills can be applied to drive efficiency and success. Dedicated to adapting and thriving in diverse professional settings.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Manager
Babes Old Fashioned Burger
09.2022 - 07.2025
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
- Developed and maintained relationships with customers and suppliers through account development.
Line Cook
Las Palapas Restaurants
02.2021 - 09.2022
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
- Collaborated with team members to maintain a clean and safe working environment, adhering to health and safety guidelines.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Adapted quickly to new recipes and techniques, demonstrating versatility and eagerness to learn from colleagues.
- Maintained high standards of food safety and hygiene, surpassing health inspection requirements.
Cashier , Prep Cook
Smokey Mo's BBQ
04.2018 - 02.2021
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Mentored new employees on cashier duties and best practices, improving overall staff performance.
- Maintained up-to-date knowledge of store policies and procedures, ensuring compliance in all transactions.
Skills
- Customer service
- Team leadership
- Time management
- Decision-making
- Staff training and development
- Documentation and reporting
- Relationship building
- Multitasking
Certification
- CM - Certified Manager Certification
Languages
English
Full Professional
Spanish
Limited Working
Timeline
Manager
Babes Old Fashioned Burger
09.2022 - 07.2025
Line Cook
Las Palapas Restaurants
02.2021 - 09.2022
Cashier , Prep Cook
Smokey Mo's BBQ
04.2018 - 02.2021
Similar Profiles
Ashley InselmannAshley Inselmann
Restaurant Manager at Babes Old Fashioned FoodRestaurant Manager at Babes Old Fashioned Food
LEXI HARRISONLEXI HARRISON
Server at Babes Chicken Dinner HouseServer at Babes Chicken Dinner House
Brianna ColeBrianna Cole
Early Childhood Educator at Bonny Babes Childcare CentreEarly Childhood Educator at Bonny Babes Childcare Centre
JAH RUIZJAH RUIZ
Home Maintenance Tech at Self-employeed ContractorHome Maintenance Tech at Self-employeed Contractor
TABITHA BARBERTABITHA BARBER
Cost Accountant II at Park USA/Northwest Pipe CompanyCost Accountant II at Park USA/Northwest Pipe Company