Summary
Overview
Work History
Education
Skills
Affiliations
Languages
References
Timeline
Generic

Dora Sy

Philadelphia,Pennsylvania

Summary

Highly skilled Pharmacy Technician experienced in medication preparation, filling, labeling, and inventory management. Proficient in processing prescriptions and adept at interacting with patients to address inquiries and provide updates on prescription fills.

Overview

7
7
years of professional experience

Work History

Boba Barista

Levien
Philadelphia, Pennsylvania
08.2024 - Current
  • Greeted customers and answered questions about menu items.
  • Prepared hot and cold drinks according to customer specifications.
  • Maintained cleanliness of work area, including countertops, drink preparation tools, and utensils.
  • Restocked supplies such as straws, cups, and napkins for the barista station.
  • Operated cash register to process payments from customers.
  • Checked quality of ingredients used in beverages before serving them to customers.
  • Ensured proper storage of food products according to health regulations standards.
  • Communicated effectively with team members regarding work schedules and customer needs.

Pharmacy Technician

CVS Pharmacy
Aston, Pennsylvania
12.2023 - Current
  • Maintained daily inventory of pharmaceuticals and ensured proper storage conditions.
  • Prepared medications for dispensing by counting, pouring, labeling, and verifying doses.
  • Provided customer service to patients by answering questions about medications and health-related topics.
  • Retrieved medication from shelves based on physician orders and delivered them to pharmacists for review.
  • Verified accuracy of medication labels before they were dispensed to customers.
  • Received payment from customers and processed credit card transactions when necessary.
  • Answered telephones to respond to questions or requests.

Etsy Seller

Etsy Shop
Aston, Pennsylvania
01.2021 - Current
  • Created and maintained an inventory tracking system for all products listed on Etsy.
  • Analyzed customer feedback to identify areas of improvement in product offerings.
  • Managed customer service inquiries through the Etsy platform.
  • Optimized product descriptions, titles, tags, and images for SEO purposes.
  • Drafted and executed promotional campaigns across social media platforms to increase sales volume.
  • Uploaded photos, videos or images to online storefronts or other shopping websites.
  • Received and processed payments from customers using electronic transaction services.

Shampoo Technician

Litz Salon
Philadelphia, Pennsylvania
01.2018 - 02.2023
  • Assisted guests with hair washing and conditioning services.
  • Provided scalp treatments, deep conditioning treatments and product recommendations.
  • Performed head massages to promote relaxation and comfort for clients.
  • Maintained cleanliness of workstation throughout shift.
  • Greeted customers upon arrival and provided an excellent customer service experience.
  • Ran errands or performed other duties as needed by the salon manager.
  • Responded promptly to phone calls, emails or text messages from existing or potential clients.
  • Assisted with sweeping up hair and wiping down stations to keep salon clean and sanitary.
  • Processed payments, took appointments and assisted with management of flow of patron visits when needed.

Assistant Karate Instructor

Amkor Karate Institutes
Aston , Pennsylvania
06.2020 - 08.2022
  • Assisted head karate instructor in teaching basic and advanced martial arts skills to students of all ages.
  • Demonstrated proper technique for kicks, punches, blocks, and stances in individual or group lessons.
  • Coached individuals on how to improve their specific techniques and form.
  • Observed student's performances during class and provided positive feedback.
  • Created lesson plans based on the level of each student's proficiency in karate.
  • Maintained a safe learning environment by enforcing rules and regulations of the dojo.
  • Conducted warm-up exercises prior to every class session.
  • Encouraged students to strive for excellence while also having fun during class time.

Education

Bachelor of Science - Health Sciences

Thomas Jefferson University
Philadelphia, PA
12-2025

Skills

  • Resolving customer issues
  • Team Collaboration
  • Problem-solving skills
  • Efficient time management
  • Processing payments
  • Strong Work Ethic
  • Friendly and outgoing

Affiliations

  • Etsy Seller
  • Korean Student Association Club
  • Nursing Club
  • Vietnamese Student Association

Languages

Chinese (Cantonese)
Native/ Bilingual
English
Native/ Bilingual

References

References available upon request.

Timeline

Boba Barista

Levien
08.2024 - Current

Pharmacy Technician

CVS Pharmacy
12.2023 - Current

Etsy Seller

Etsy Shop
01.2021 - Current

Assistant Karate Instructor

Amkor Karate Institutes
06.2020 - 08.2022

Shampoo Technician

Litz Salon
01.2018 - 02.2023

Bachelor of Science - Health Sciences

Thomas Jefferson University

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Dora Sy