Doraimis Savigne
Bronx
Summary
Dynamic Lead Medical Assistant with expertise in EPIC charting and clinical workflow management at Gastroenterology & Cardiology Practice. Proven ability to enhance team performance through effective training and supervision, while ensuring high standards of patient care and compliance. Skilled in problem-solving and fostering cultural sensitivity in diverse environments.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Lead Medical Assistant
Gastroenterology & Cardiology Practice
Bronx
12.2023 - Current
- Lead daily back-office operations for a dual-specialty gastroenterology and cardiology practice.
- Supervise, train, and support medical assistants to ensure smooth clinical flow and efficiency.
- Room patients and accurately obtain and document vital signs, medical histories, and chief complaints.
- Assist providers with examinations, procedures, EKGs, and specialty-specific testing.
- Serve as an Epic Super User, supporting staff with system navigation, documentation accuracy, and workflow optimization.
- Maintain accurate and timely documentation in Epic EMR while ensuring HIPAA compliance.
- Coordinate appointments, referrals, follow-ups, and patient education.
- Act as a liaison between providers, staff, and patients to maintain high standards of care and clinic efficiency.
COVID-19 Contact Tracer
New York City Health and Hospitals / Apex Systems
Bronx
06.2020 - 04.2022
- Conducted outreach to newly diagnosed COVID-19 patients and identified close contacts.
- Provided education on isolation, quarantine, testing, and public health guidelines.
- Communicated with empathy and cultural sensitivity in high-stress situations.
- Accurately documented symptoms, exposure history, and patient needs in tracking systems.
- Referred patients to test sites and community resources as appropriate.
Medical Assistant
Mobile Health
Bronx
05.2016 - 06.2020
- Supported providers in a fast-paced primary care clinic with high patient volume.
- Triaged patients obtained vital signs, and prepared exam rooms.
- Performed phlebotomy using syringes, butterfly needles, and straight needles.
- Conducted vision screening, respiratory fit testing, and other diagnostic procedures.
- Managed front-office and back-office responsibilities using Practice Fusion and Medi-Soft EMR systems.
- Registered patients, verified insurance, processed medical records, and HIPAA documentation.
- Managed inventory and placed supply orders to maintain clinic readiness.
Education
Associate Degree -
Monroe College
Bronx, NY06.2015
Skills
- EPIC charting
- medical documentation
- vital sign assessment
- patient triage
- procedure assistance
- clinical workflow management
- team leadership
- cultural sensitivity
- problem solving
- effective communication
- time management
- training and supervision
- Medical terminology proficiency
- Infection control procedures
- Inventory and supply management
- Staff oversight
- Critical thinking
Certification
- Clinical Certified Medical Assistant (CCMA)
- BLS Certify
- Epic EMR (Epic Super User)
- Patient Intake & Vital Signs
- EKGs & Clinical Assisting
- Phlebotomy
- Gastroenterology & Cardiology Support
- HIPAA & OSHA Compliance
- EMR Systems (Epic, Practice Fusion, Medi-Soft)
- Microsoft Office (Word, Excel, PowerPoint)
- Salesforce
- Bilingual: English & Spanish
- Patient Communication & Customer Service
- Team Leadership & Workflow Coordination
- Time Management & Attention to Detail
Languages
Spanish
Full Professional
Timeline
Lead Medical Assistant
Gastroenterology & Cardiology Practice
12.2023 - Current
COVID-19 Contact Tracer
New York City Health and Hospitals / Apex Systems
06.2020 - 04.2022
Medical Assistant
Mobile Health
05.2016 - 06.2020
Associate Degree -
Monroe College