Doralys Hernandez
Miami Gardens,FL
Summary
Ambitious academic discipline student committed to academic excellence. Prepared to implement diverse skill sets, technical proficiencies, and new perspectives to leadership personnel. Excellent computer skills to troubleshoot technical issues and proficiency with Microsoft Office Suite.
Detail-focused Assistant brings hands-on approach and amazing energy to meet task-based needs. Reliable, quick-paced and team-oriented nature streamlines background operations. Focused comprehension to accomplish projects and multi-task to meet concurrent deadlines and expectations.
Motivated student eager to apply classroom knowledge to real-world experiences, with a strong willingness to learn and contribute. Effective communicator with a collaborative mindset, ready to bring fresh perspectives and a strong work ethic to any team.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Assistant
Miami tax team
Miami , FL
01.2020 - 04.2023
- Developed positive relationships with internal customers through effective communication techniques.
- Organized and maintained filing systems for documents and records.
- Answered incoming calls and directed them to appropriate personnel or departments.
- Maintained positive working relationship with fellow staff and management.
- Greeted visitors, clients and guests in a professional manner.
- Maintained front desk to provide positive first impression.
- Entered data into databases accurately and efficiently.
- Monitored office services mailbox for business support needs and requests.
- Answered incoming calls, responded to emails, faxes and other inquiries from customers and vendors.
- Received and distributed mail, letters and packages.
Cashier Team Lead
Catalana Bakery
Miami Gardens, FL
02.2017 - 02.2019
- Assisted with customer requests and answered questions to improve satisfaction.
- Identified needs of customers promptly and efficiently.
- Scanned items and checked pricing on cash register for accuracy.
Education
Associate of Science - Business Administration
Miami Dade College
Miami, FL12-2026
Some College (No Degree) - General Business Certification
Miami Dade College
Miami, FL12-2024
Skills
- Mail distribution
- Attention to detail
- Client interaction
- Time management
- Project Support
- Fast learner
- File and record keeping
- Multitasking and organization
- Flexibility and adaptability
- Basic accounting
- Basic mathematics
- Positive and professional
- Decision-making
- Team collaboration
Languages
Spanish
Native/ Bilingual
English
Professional
Certification
- College Credit Certificate Business Specialist, General B
Timeline
Assistant
Miami tax team
01.2020 - 04.2023
Cashier Team Lead
Catalana Bakery
02.2017 - 02.2019
Associate of Science - Business Administration
Miami Dade College
Some College (No Degree) - General Business Certification
Miami Dade College