Dorbis Gafaro
Orlando,FL
Summary
Dedicated Costumer Service Representative and Crew Supervisor bringing in over three years of experience building rapport with clients. Prioritizes Business Goals during each shift and high costumer satisfaction using problem-solving abilities
Overview
6
6
years of professional experience
Work History
Head Bank Teller
TD Bank
Orlando, FL
07.2023 - 12.2024
- Opening and closing procedures as a bank representative.
- Present between the customer and the financial institution, building and maintaining that relationship and offering advice on everything from personal and business accounts to investments, loans.
- Daily deposits and withdrawal routine
Retail Sales Associate
Comcast
07.2022 - 04.2023
- Helped customer finding specific products, billing questions
- Skilled at receiving and processing cash transactions when opening and closing store
- Built and maintained relationships with peers and upper management to drive team success
Crew Chief
ServiceMaster DSI
08.2021 - 04.2022
- Maintained team flexibility by teaching members all key roles
Assistant Supervisor
Perfection Property Restoration
07.2019 - 05.2021
- Organized schedules, workflows and shift coverage to meet expected business demands
- Assign employees to specific duties
Field Crew Supervisor
Hyco logistics
08.2018 - 06.2019
- Established and enforced clear goals to keep employees working collaboratively.
- Prepared and planned worksites to help jobs run smoothly.
Education
GED -
George Jenkins High School
Lakeland, FL05.2017
Skills
- Teamwork and Collaboration
- Customer Service
- World, Excel, Internet, E-Mail
- Sales Goals Attainment
- Bilingual (English-Spanish)
- Cash Distribution
- Team Lead
Timeline
Head Bank Teller
TD Bank
07.2023 - 12.2024
Retail Sales Associate
Comcast
07.2022 - 04.2023
Crew Chief
ServiceMaster DSI
08.2021 - 04.2022
Assistant Supervisor
Perfection Property Restoration
07.2019 - 05.2021
Field Crew Supervisor
Hyco logistics
08.2018 - 06.2019
GED -
George Jenkins High School
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