Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Dorcas Dancy

Houston,TX

Summary

Highly motivated, solutions-focused professional with extensive experience and proven track record of success in leading medical service-support and administrative management operations; combine sound time and resource management skills to implement strategic initiatives to enhance productivity, service, and overall bottom-line performance. Possess exceptional interpersonal and communications skills with proficiency to promote confidence and build and maintain strategic relationships with people from diverse backgrounds; an energetic, innovative, and strategic hands-on leader with superior team building skills, with the ability to motivate others on all levels in the achievement of individual and organizational goals.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Behavior Technician

Success on the Spectrum
Spring, TX
04.2024 - Current
  • Provided direct behavioral intervention services to children with autism spectrum disorder and other developmental disabilities.
  • Conducted functional assessments, collected data, and implemented behavior plans based on assessments.
  • Developed individualized treatment plans for each client that included goals and objectives.
  • Maintained detailed records of sessions including progress notes, daily logs, incident reports and program updates.
  • Monitored client's progress towards identified goals through data collection and analysis.
  • Observed clients during both structured and unstructured activities to identify potential areas for improvement or reinforcement.
  • Supported clients in developing self-help skills such as dressing, toileting, eating independently .
  • Encouraged positive behavior by providing rewards or praise for desired behaviors.
  • Participated in interdisciplinary team meetings to discuss client progress and plan next steps accordingly.
  • Completed daily client rounds and tracked client movements.
  • Documented patients' activities and behaviors into EHR system for recordkeeping.

Qualified Mental Health Specialist

Mindful Transformations
Spring, TX
01.2024 - Current
  • Provided individual, family and group counseling services to clients with mental health issues.
  • Developed treatment plans and interventions for individuals struggling with mental illness.
  • Conducted assessments of clients' current functioning and needs in order to develop a plan of care.
  • Educated clients on various coping strategies and techniques for managing symptoms of mental illness.
  • Facilitated psycho-educational groups related to topics such as anger management, stress reduction, grief and loss.
  • Supported families in identifying goals for their loved ones' recovery process.
  • Encouraged self-advocacy among clients through role modeling positive behavior change strategies.
  • Engaged in community outreach activities aimed at raising awareness about mental health issues.
  • Encouraged clients to express feelings and discuss happenings in life to help client develop insight into themselves and relationships.
  • Monitored, evaluated and recorded client progress with respect to treatment goals.

Mental Health Technician

Memphis Mental Health Institute
Memphis, Tennessee
01.2022 - 08.2023
  • Participated in weekly multidisciplinary team meetings to discuss patient progress and plan further interventions.
  • Collaborated with other healthcare professionals such as social workers, psychiatrists, counselors and nurses to coordinate quality care for each client.
  • Created activities that promoted physical wellness, emotional stability, cognitive functioning, independent living skills and social interaction among patients.
  • Ensured safety of all clients through continuous observation and monitoring during shift hours.
  • Monitored vital signs, including pulse, respiration and temperature, of psychiatric patients.
  • Administered medications as prescribed by physician or psychiatrist.
  • Developed positive relationships with patients while maintaining professional boundaries.
  • Bathed, fed and dressed patients based on individual abilities.
  • Conducted or assisted in treatment and rehabilitation of mental health patients by performing basic assessment procedures.

Intervention Teacher

KIPP Texas
Houston, TX
08.2022 - 05.2023
  • Provide targeted intervention to students struggling with reading and math skills.
  • Collaborate with classroom teachers to assess student needs and develop personalized learning plans.
  • Implement evidence-based instructional strategies to address individual learning styles.
  • Conduct ongoing assessments and analyze data to monitor student progress and adjust interventions as needed.
  • Collaborate with parents to communicate student progress and provide strategies for continued support at home.
  • Participate in multidisciplinary team meetings to discuss student needs and develop intervention plans.

Data Entry Specialist

Catholic Charites
San Antomio, TX
05.2022 - 12.2022
  • Conducted accurate and efficient data entry tasks, managing and updating information in databases related to immigrant services.
  • Provided essential support to immigrants navigating administrative processes, offering guidance on data entry requirements and procedures.
  • Demonstrated cultural sensitivity in interactions with immigrant clients, addressing inquiries and concerns with empathy and understanding.
  • Collaborated with multicultural teams and community partners to enhance support services and ensure the unique needs of immigrants were met.
  • Organized and maintained electronic and physical files, implementing systematic filing systems for easy retrieval and accessibility.
  • Prepared detailed reports on immigration-related data, highlighting trends and providing insights for program improvement.
  • Conducted regular audits of data to ensure accuracy and compliance with established data entry protocols.
  • Contributed to the training of staff and volunteers on data entry procedures and best practices, ensuring a consistent and efficient workflow.
  • Upheld the highest standards of confidentiality when handling sensitive information related to immigrant clients.

Key Achievements:

  • Successfully implemented improvements to data entry processes, resulting in increased efficiency and accuracy.
  • Recognized for exceptional attention to detail in maintaining accurate and up-to-date records.

Accounts Payable Clerk

ORGILL INC
Collierville, Tennessee
01.2022 - 05.2022
  • Accounts payable professional, always searching for opportunities to increase the business bottom line
  • Experience in preparing 100% accurate financial reports and adhering to corporate compliance cost policies
  • Ensuring timely payment of salaries and incoming invoices
  • Communicated effectively with HR and other departments daily
  • Ensured accuracy of employees' time sheets and enter payroll hours in MAS 500 bi-weekly
  • Process KUPPS orders, Purchase Orders, non-catalog item orders, P-card transactions, departmental deposits and other financial related matters
  • Managed all financial operations, accounting (QuickBooks) Contract negotiations
  • Attention to detail and timeliness in managing disbursement functions
  • A/P career includes strong experience in manufacturing, higher education and other industries and has included accountability for the processing of u invoices per month
  • Handle daily A/P processes; supervise A/P clerks; manage vendor/supplier relations; and oversee the timely, accurate processing of invoices, purchase orders, expense reports, credit memos and payment transactions.

Summer School Teacher

SOUTHERN AVE. CHARTER SCHOOL
Memphis, Tennessee
01.2021 - 01.2021
  • Taught a full-spectrum of curriculum to over 20 students to support learning in all subjects (Reading, Math, Language Arts, Science, and Social Studies); managed the care and development of all students, enforced all classroom and academic standards, managed all administrative requirements, and ensured the safety, physical, and emotional welfare of the students
  • Successfully managed the classroom; maintained an optimum educational environment by setting clear behavior guidelines; encouraged student participation by maintaining a high level of individual awareness; challenged students to think creatively and to solve problems independently capitalizing on opportunities for hands-on learning
  • Held parent/teacher conferences, issued progress reports, and student report cards; updated, filed, and maintained all student information consistent with the record handling and retention requirements.

Education

Bachelor of Science - Health Administration

University of Memphis
Memphis, TN
12-2024

Skills

  • Medical/Office Administration
  • Front Office Reception
  • Service / Delivery Support
  • Customer Service Strategies
  • Sales / Service Strategies
  • Client / Public Relations
  • File / Records Management
  • Document / Report Preparation
  • Data Collection
  • Performance Measurement
  • PCard Transactions
  • QuickBooks
  • Accounts Payable/ Accounting
  • Process Improvement Initiatives
  • Strategic Planning
  • Classroom Management
  • Teacher Collaboration
  • Workflow Planning
  • Goal attainment
  • Positive Reinforcement
  • ABA techniques
  • Behavioral Management
  • Positive and negative reinforcements

Certification

  • Certified EKG Technician
  • Basic Life Support - CPR & AED Certified (Active)
  • Proficient in Microsoft Office (Word, Excel, & PowerPoint), & Related Software

Timeline

Behavior Technician

Success on the Spectrum
04.2024 - Current

Qualified Mental Health Specialist

Mindful Transformations
01.2024 - Current

Intervention Teacher

KIPP Texas
08.2022 - 05.2023

Data Entry Specialist

Catholic Charites
05.2022 - 12.2022

Mental Health Technician

Memphis Mental Health Institute
01.2022 - 08.2023

Accounts Payable Clerk

ORGILL INC
01.2022 - 05.2022

Summer School Teacher

SOUTHERN AVE. CHARTER SCHOOL
01.2021 - 01.2021

Bachelor of Science - Health Administration

University of Memphis
Dorcas Dancy