Dorcas Lohese
New York,NY
Summary
Dynamic and client-focused Sales Account Manager with a strong background in B2B sales, relationship management, and delivering customized scientific solutions. Demonstrates a consistent track record of success in territory development, quota attainment, and revenue growth through strategic partnerships, deep account engagement, and effective deal closing. Skilled in managing both developed and underdeveloped sales territories by utilizing tools such as Salesforce, ZoomInfo, and LinkedIn Sales Navigator to maximize customer lifetime value (CLTV), and accelerate business development. A passionate and evolving servant-leader who bridges the gap between customer needs and tailored solutions through consultative, value-based selling. Drives long-term impact and sustainable success by focusing on continuous growth, and actively enhancing both product expertise and customer insights through internal collaboration and ongoing external learning.
Overview
4
4
years of professional experience
Work History
Sales Account Manager, Reagent Services
GenScript Biotech
01.2024 - Current
- Oversee over 160 high-value accounts in the academic, biotech, clinics, and pharmaceutical industries across the Midwest territory.
- Successfully scaled the Midwest territory from $2.5M in 2024 to $4.0M in 2025. Achieved an average of 95% quota fulfillment, showcasing effective pipeline management, client engagement, and execution.
- Utilized CRM for opportunity and lead tracking, overseeing pipelines and enhancing sales forecasting.
Received company-wide accolades three times during first quarter for exemplary CRM engagement, refining account planning processes to increase overall efficiency. - Optimized monthly outbound campaigns with Inside Sales, targeting over 5,000 contacts using academic web searches, ZoomInfo and LinkedIn Sales Navigator to boost customer acquisition and account penetration by 20%.
- Leverage consultative selling and solution-selling techniques to advise on complex molecular biology services (gene synthesis, CRISPR, antibody production, viral packaging, mRNA, etc.).
- Partner with cross-functional teams: marketing, technical support, logistics, and finance, for seamless project delivery and customer success.
- Drive customer retention and renewals by nurturing relationships through site visits, Lunch & Learns, symposium sponsorships, and strategic account engagement.
- Represent the brand at key industry vendor shows and conferences, supporting market penetration, and lead conversion.
Associate Sales Manager, Reagent Services
GenScript Biotech
07.2023 - 12.2023
- Supported regional Sales Account Executives by conducting targeted prospecting using ZoomInfo, BiopharmaGuy, NIH directories, and academic databases. Resulted in a promotion as Sales Account Manager.
- Scheduled customer visits and supported onsite stakeholder engagement, shadowing senior representatives to gain enterprise sales experience.
- Contributed to pipeline development and lead generation initiatives that are currently being implemented to drive account expansion and new channel sales opportunities.
Sales Development Intern, Cell Analysis Division
Agilent Technologies
Winooski, USA
11.2021 - 05.2023
- Prospected 50,000+ new leads across life sciences verticals via Biospace, LinkedIn, Scitodate, and other research tools to support go-to-market strategy.
- Partnered on 10+ outbound call campaigns to improve sales cycle length, CAC, and win rates across key product lines.
- Maintained detailed lead data in Salesforce and SAP, supporting accurate sales pipeline reporting for the commercial team.
- Delivered solutions-focused responses to customer inquiries, boosting customer acquisition by 20%.
- Contributed to intern recruitment and onboarding strategy, leading to faster time-to-productivity for incoming team members.
Business Development Researcher
UVM Tech Commercialization
01.2022 - 05.2022
- Conducted competitive analysis and stakeholder outreach to develop a GTM strategy for Verde Technologies—won Cleantech Open Prize.
Communication Intern
UVM College of Arts & Sciences
09.2021 - 05.2022
- Built and scaled a social media strategy for STEM students—grew to 400+ followers in 3 months.
- Pitched to UVM Board of Trustees—resulted in funding and partnership with Agilent Technologies.
Education
M.S. - Pharmacology, Breast Cancer Research
University of Vermont (UVM)
Burlington, VT05.2023
B.S. - Biochemistry
University of Vermont (UVM)
Burlington, VT05.2022
Skills
- B2B Sales & Account Management
- Territory Planning & Market Strategy
- Pipeline Management & Sales Forecasting
- Cold Calling
- Prospecting
- Lead Generation
- Solution Selling
- Value-Based Selling
- Client Retention
- Renewals
- Upselling
- C-level Engagement
- Stakeholder Management
- CRM Tools
- Salesforce
- CRM
- Microsoft Dynamics
- Outreach Tools
- ZoomInfo
- LinkedIn Sales Navigator
- Negotiation
- Contract Management
- Deal Closing
- Revenue Growth
- Win Rate Optimization
- Market Penetration
- Go-to-Market Strategy
Websites
- www.linkedin.com/feed
- https://pmc.ncbi.nlm.nih.gov/articles/PMC9753575/
- https://scholarworks.uvm.edu/graddis/1693/
- https://med.uvm.edu/medcommunications/news_media_group_home/news_media/2022_uvm_larner_med_graduate_students
- https://www.uvm.edu/cas/news/student-instagram-project-helps-stem-majors-find-their-way
- https://www.uvm.edu/ovpr/news/arc-students-present-next-generation-solar-technology
- https://www.colchestersun.com/news/leading-by-example/article_af6574b3-b571-5277-807e-c0ff17d1899c.html
Leadership And Community Involvement
- Mentor, Ephratha Church Young Adults (Ages 18–23)
- Life Group Leader, UVM Chi Alpha Fellowship
- Resident Advisor, UVM Residential Life, Managed 80+ students
Research And Publications
Graduate Research Assistant, Stein-Lian Lab, Defended thesis on RUNX1 and EMT mechanisms in breast cancer., First-author publication on epigenetic regulation in Springer Nature., Awarded CALS Summer Fellowship from Howard Hughes Medical Institute., Proficient in molecular biology techniques and data visualization (RT-qPCR, Western Blot, Excel, PowerPoint).
Timeline
Sales Account Manager, Reagent Services
GenScript Biotech
01.2024 - Current
Associate Sales Manager, Reagent Services
GenScript Biotech
07.2023 - 12.2023
Business Development Researcher
UVM Tech Commercialization
01.2022 - 05.2022
Sales Development Intern, Cell Analysis Division
Agilent Technologies
11.2021 - 05.2023
Communication Intern
UVM College of Arts & Sciences
09.2021 - 05.2022
M.S. - Pharmacology, Breast Cancer Research
University of Vermont (UVM)
B.S. - Biochemistry
University of Vermont (UVM)
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