Summary
Overview
Work History
Education
Skills
Certification
LANGUAGES
Timeline
COURSEWORK
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DORCAS THOMAS MUZUMA

Valparaiso

Summary

Compassionate and dedicated Licensed Practical Nurse (NCLEX-PN passed; license issuance pending) with hands-on experience supporting patients in hospice care, dementia care, companionship care, and daily living assistance. Strong clinical foundation in patient-centered care, communication, medication knowledge, wound care, and teamwork developed through nursing education and caregiving experience. Passionate about delivering safe, compassionate, and culturally sensitive healthcare while continuing professional growth through advanced nursing education.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Immigration Refugee Housing Service

Stepstone House
Ottawa, Ontario
11.2019 - 10.2021
  • Supported diverse populations through advocacy, communication, documentation, and community outreach.
  • Maintained accurate records and coordinated administrative support services.
  • Demonstrated strong interpersonal and cross-cultural communication skills.

Library Support Specialist

University of Ottawa
Ottawa, Ontario
01.2019 - 03.2020
  • Organized and managed information resources while providing excellent customer service.
  • Collaborated with teams to support educational initiatives and student engagement.

Central Procurement Unit Analyst Intern

United Nations Development Programme (UNDP)
New York, USA
05.2017 - 01.2018
  • Assisted with procurement documentation, reporting, scheduling, and administrative coordination.
  • Maintained confidentiality and supported multiple projects simultaneously.
  • Demonstrated strong organizational, communication, and analytical skills.

Education

Bachelor of Science - Nursing

Valparaiso University
Valparaiso, Indiana
08.2027

Technical Certificate - Practical Nursing, Healthcare Support

Ivy Tech Community College
Valparaiso, Indiana
12.2025

Technical Certificate in Healthcare Support - Health Care Administration

Ivy Tech Community College of Indiana
Valparaiso
12.2024

Bachelor of Science - Public Administration

University of Ottawa
Ottawa, ON
06.2017

Skills

  • Vital signs monitoring
  • Patient-centered care
  • Dementia care
  • Hospice support
  • Activities of daily living (ADLs)
  • Wound and skin care
  • Infection control and safety
  • Documentation and communication
  • Team collaboration
  • Patient companionship and emotional support
  • Admission, transfer, and discharge procedures
  • Medication knowledge and dosage calculations

Certification

  • NCLEX-PN Passed – License Pending
  • Certified Nursing Assistant (CNA)
  • BLS & First Aid Certified

LANGUAGES

English – Fluent
Swahili – Proficient
French – Intermediate

Timeline

Immigration Refugee Housing Service

Stepstone House
11.2019 - 10.2021

Library Support Specialist

University of Ottawa
01.2019 - 03.2020

Central Procurement Unit Analyst Intern

United Nations Development Programme (UNDP)
05.2017 - 01.2018

Bachelor of Science - Nursing

Valparaiso University

Technical Certificate - Practical Nursing, Healthcare Support

Ivy Tech Community College

Technical Certificate in Healthcare Support - Health Care Administration

Ivy Tech Community College of Indiana

Bachelor of Science - Public Administration

University of Ottawa

COURSEWORK

  • Fundamentals of Nursing
  • Anatomy & Physiology I & II
  • Medical-Surgical Nursing I & II
  • Pharmacology & Dosage Calculations
  • Nursing Lab
  • Clinical Rotations