Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Work Availability
Timeline
Generic

Sharee Murphy

Summary

Experienced with diagnosing and repairing computer hardware and software. Utilizes strong troubleshooting skills to resolve issues efficiently and effectively. Track record of providing exceptional customer service and support.

Diligent [Desired Position] with solid foundation in diagnosing and repairing hardware and software issues. Proven track record in delivering efficient and effective solutions to meet customer needs. Demonstrated expertise in troubleshooting and system optimization.

Technical professional, prepared for role requiring deep knowledge of computer systems and hardware troubleshooting. Extensive background in diagnosing and resolving hardware and software issues. Known for strong team collaboration and adaptability to changing needs. Skilled in problem-solving and customer service excellence.

Professional with strong background in computer repair and maintenance, adept at diagnosing and resolving hardware and software issues. Skilled in troubleshooting, system upgrades, and network configurations. Known for effective collaboration and adaptability, ensuring seamless team operations and consistent results. Focused on delivering high-quality technical support and enhancing system performance.

Housing professional with comprehensive experience in property management, tenant relations, and regulatory compliance. Skilled in team collaboration, adaptable to changing needs, and consistently focused on achieving results. Strong communication, conflict resolution, and organizational skills. Reliable and resourceful in maintaining high standards and driving impactful outcomes.

Knowledgeable [Desired Position] with strong background in managing housing operations and ensuring tenant satisfaction. Successfully coordinated housing services, leading to improved community relations and efficient property management. Demonstrated skills in conflict resolution and team leadership.

Housing management professional known for delivering results and maintaining high standards. Proven track record of managing housing services effectively, focusing on resident satisfaction and operational efficiency. Collaborative team player adaptable to changing needs, with expertise in property management and tenant relations.

Experienced with overseeing housing operations, ensuring smooth and efficient management. Utilizes conflict resolution and team leadership to maintain high tenant satisfaction. Knowledge of property management best practices and community engagement.

Responsible Property Manager committed to ensuring safe and comfortable environment for residents as well as advocating for needs of building board.

Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.

Dynamic individual with hands-on experience in [Area of expertise] and talent for navigating challenges. Brings strong problem-solving skills and proactive approach to new tasks. Known for adaptability, creativity, and results-oriented mindset. Committed to making meaningful contributions and advancing organizational goals.

Overview

11
11
years of professional experience
1
1
Certification

Work History

Housing Manager

New Generations
04.2019 - 10.2024
  • Improved tenant satisfaction by addressing concerns promptly and implementing effective solutions.
  • Trained new staff members on policies and procedures, ensuring consistency in service delivery across the team.
  • Negotiated contracts with vendors, securing favorable terms while maintaining quality service provision.
  • Facilitated conflict resolution between tenants, promoting a positive living environment for all residents.
  • Managed budget effectively, reducing operating costs without compromising the quality of services provided.
  • Built strong relationships with local landlords to increase available housing options for clients in need.
  • Assisted clients in developing budgeting skills and financial planning strategies necessary for maintaining stable housing situations longterm.
  • Established partnerships within the community to address various barriers faced by clients seeking stable housing opportunities, such as employment or mental health support services.
  • Enhanced client self-sufficiency through the coordination of relevant community resources and services.
  • Improved client housing stability by developing individualized case management plans and providing ongoing support.
  • Monitored and tracked client progress through comprehensive case notes, utilizing data to inform program evaluation efforts and adapt services as needed.

Case Manager

Affirmation House
06.2021 - 11.2023
  • Maintained accurate documentation on all cases, ensuring compliance with regulations and confidentiality requirements.
  • Conducted thorough assessments of clients'' situations, identifying issues, goals, and necessary interventions.
  • Monitored ongoing cases closely, adjusting case management strategies as needed based on evolving circumstances or new information.
  • Educated clients on available programs, benefits, and services, empowering them to make informed decisions about their care needs.
  • Enhanced communication between clients and providers through consistent follow-ups and progress updates.
  • Achieved positive client outcomes by developing and implementing comprehensive case management plans.
  • Advocated for client rights when interacting with external agencies or institutions, ensuring fair treatment at all times.
  • Provided crisis intervention support for clients experiencing emergencies, using appropriate techniques to de-escalate situations safely.

Housing Case Manager Tech

RSSC
04.2017 - 06.2021
  • Built strong relationships with local landlords to increase available housing options for clients in need.
  • Assisted clients in developing budgeting skills and financial planning strategies necessary for maintaining stable housing situations longterm.
  • Established partnerships within the community to address various barriers faced by clients seeking stable housing opportunities, such as employment or mental health support services.
  • Enhanced client self-sufficiency through the coordination of relevant community resources and services.
  • Improved client housing stability by developing individualized case management plans and providing ongoing support.
  • Monitored and tracked client progress through comprehensive case notes, utilizing data to inform program evaluation efforts and adapt services as needed.
  • Offered friendly and efficient service to customers, handled challenging situations with ease.

Public Safety Officer

MCTC College
01.2014 - 06.2018
  • Maintained accurate records of incidents and actions taken during shifts, contributing to effective communication between team members and supervisors.
  • Patrolled assigned areas on foot, horseback or by vehicle.
  • Provided first aid assistance during medical emergencies, applying life-saving techniques until paramedics arrived on scene.
  • Monitored surveillance systems for potential threats or suspicious behavior around critical infrastructure, reporting findings to appropriate authorities for further investigation.
  • Notified emergency personnel of incidents requiring medical assistance and aid.
  • Participated in ongoing training sessions to stay up-to-date on best practices in public safety operations and procedures.
  • Performed crowd control duties during large gatherings or events, maintaining order while prioritizing the safety of all attendees.
  • Collaborated with law enforcement agencies to share intelligence, coordinate responses, and support investigations into criminal activity.

Education

Associate of Applied Science - Human Services

Minneapolis Community And Technical College
Minneapolis, MN
06-2018

No Degree - CNA Certified Nursing Assistant

Black Hawk College
Moline, IL
05-1996

Certificate - Computers Equipment And Repair

Black Hawk College
Moline, IL
06-1995

Skills

  • Vital signs monitoring
  • Patient care
  • Privacy and confidentiality
  • Infection control
  • Information collection
  • Patient assessments
  • Regulatory compliance
  • Emotional support

Accomplishments

  • Achieved [Result] through effectively helping with [Task].
  • Documented and resolved [Issue] which led to [Results].
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Collaborated with team of [Number] in the development of [Project name].
  • Resolved product issue through consumer testing.
  • Achieved [Result] by completing [Task] with accuracy and efficiency.

Certification

  • First Aid Certification - American Red Cross or American Heart Association.
  • Basic Life Support (BLS) Certification - American Heart Association.
  • Certified Nursing Assistant (CNA) - State Boards of Nursing.
  • Cardiopulmonary Resuscitation (CPR) - American Red Cross.
  • Patient Care Technician Certification (PCT) - National Healthcare's Association.

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline

Case Manager

Affirmation House
06.2021 - 11.2023

Housing Manager

New Generations
04.2019 - 10.2024

Housing Case Manager Tech

RSSC
04.2017 - 06.2021

Public Safety Officer

MCTC College
01.2014 - 06.2018

Associate of Applied Science - Human Services

Minneapolis Community And Technical College

No Degree - CNA Certified Nursing Assistant

Black Hawk College

Certificate - Computers Equipment And Repair

Black Hawk College
Sharee Murphy