Dorcas Vernon
Hasbrouck heights,NJ
Summary
Dynamic and versatile professional with a proven track record across diverse sectors, including healthcare, government, and retail. Recognized for reliability, a strong work ethic, and a compassionate approach to service, consistently delivering exceptional support to colleagues and clients. Committed to continuous learning and development, demonstrating punctuality and an exemplary attendance record that reflects dedication to excellence in every role.
Overview
23
23
years of professional experience
1
1
Certification
Work History
Certified Medical Assistant
William Paterson University
Teacher Assistant
Bergen County Special Services
Pharmacy Technician
CVS
10.2016 - 07.2017
- Assisting pharmacists with filling patient prescriptions ensuring accuracy.
- Answering phones from patients and healthcare providers, answering their questions and directing calls to appropriate personnel as needed.
- Verifying insurance information of patients.
- Contacting doctors’ offices to refill patients’ prescriptions.
- Operating cash register, processing payments and balancing register at end of shift.
- Maintaining patient confidentiality adhering to HIPAA guidelines.
Certified Nursing Assistant (CNA)
Private Duty
10.2013 - 11.2015
- Caring for an elderly patient in her home ensures her safety and well-being.
- Assisting her with reminding her to take her medication.
- Driving and escorting patients to her appointments.
- Running errands for patients, cooking meals for her and light housekeeping.
Bi-lingual Secretary
Environmental Protection Agency
06.1994 - 07.2000
- Assisting with translating and office support for a government agency.
- Organizing conferences and meetings for management and staff members within deadlines.
- Translating official letters, feasibility reports, financial statements and emails from French to English and English to French.
- Acting as interpreter at meetings.
- Using a computer system, answering phones, conveying messages, filing and making copies.
Education
High School Diploma -
Johnson Public Library
Hackensack, NJundefined
CNA Training ,Inc.
Orlando, FLundefined
Alliance Francaise De Accra
Accra, Ghanaundefined
William Paterson University
Wayne, NJundefined
Bergen Community College
Skills
- Pharmacy Technician
- Patient Care
- Customer Service
- Microsoft Office
- Bi-lingual English and French
- Office Support
- Translation
- Cash Handling
- Positive attitude
- Effective communication
- Calm and patient demeanor
- Computer skills
- Collaborative teamwork
- Relationship building
- Classroom management
- Cleaning and sanitizing
- Classroom support
- Complex Problem-solving
- Multicultural awareness
- Student safety
- Friendly and outgoing
- Helping students with special needs
- Behavior redirection
- Individual student assistance
Accomplishments
- Recognized for outstanding dedication to patient care.
- Documented and resolved [Issue] which led to [Results].
- Collaborated with team of [Number] in the development of [Project name].
- Achieved [Result] by completing [Task] with accuracy and efficiency.
- Supervised team of [Number] staff members.
- Achieved [Result] through effectively helping with [Task].
Certification
- CVS Pharmacy, Secaucus, NJ Pharmacy Technician
- Matrix Educational Center, Orlando, FL Home Health Aide
- Diploma in Bilingual Secretaryship
Languages
French
Full Professional
Timeline
Pharmacy Technician
CVS
10.2016 - 07.2017
Certified Nursing Assistant (CNA)
Private Duty
10.2013 - 11.2015
Bi-lingual Secretary
Environmental Protection Agency
06.1994 - 07.2000
Certified Medical Assistant
William Paterson University
Teacher Assistant
Bergen County Special Services
undefined
CNA Training ,Inc.
undefined
Alliance Francaise De Accra
undefined
William Paterson University
undefined
Bergen Community College
High School Diploma -
Johnson Public Library