Doreen Anderson
Rochester
Summary
Dedicated professional with five years of experience in full-cycle accounts payable processing. Resolved discrepancies, maintained accurate financial records, and cultivated strong vendor relationships to enhance organizational financial objectives.
Overview
10
10
years of professional experience
Work History
Accounts Payable Specialist
Complemar Partners LLC
Rochester, NY
11.2024 - 03.2026
- Oversaw invoice processing and verification, ensuring precise coding and data entry in Microsoft Dynamics 365 Business Central.
- Resolved accounts payable inquiries swiftly to enhance financial operations.
- Assisted vendors with questions about payment status and missing documents. Supported account reconciliations and credit adjustments. Communicated clearly to address discrepancies.
- Managed maintenance and reconciliation of accounts payable records to ensure financial accuracy.
- Administered accurate processing of check runs and bank transactions.
- Supervised tracking and management of purchase orders, ensuring alignment with invoices.
- Executed comprehensive compilation and analysis of accounts payable reports.
- Assisted in organizing and managing financial transaction documentation for audit compliance. Supported management of six bank accounts and recorded payment transactions.
- Oversaw collection and maintenance of W-9 documentation to ensure adherence to tax regulations.
- Spearheaded continuous improvement initiatives to enhance accounts payable operations.
- Assumed additional responsibilities as assigned by management.
Accounts Payable Specialist
Genesee and Wyoming Railroad Services
Rochester, NY
10.2020 - 12.2022
- Managed processing of over 40 invoices daily, ensuring accurate assignment to vendor codes and compliance with approval protocols.
- Executed processing and payment of various invoices using designated railroad credit card.
- Executed scanning and uploading of documents to OnBase, ensuring accurate digital record-keeping.
- Executed analysis and reconciliation of vendor statements to ensure timely payments.
- Assisted in managing accounts payable for vendors from assigned railroads. Supported the establishment of new vendor accounts. Verified vendor ACH accounts for accuracy.
- Assisted in tracking outstanding checks aged three months and older. Collaborated with accounts payable manager to re-issue checks as needed.
- Facilitated collaboration among team members to enhance and optimize invoice procedures.
- Executed additional responsibilities as delegated by management.
Administrative Assistant for AP
Genesee and Wyoming Railroad Services
Rochester, NY
12.2019 - 10.2020
- Updated and maintained contact and banking information for new and existing vendors.
- Assisted in applying GL codes to freight bills using Excel. Created a VLOOKUP reference sheet to streamline coding process.
- Executed downloading of tax invoices and uploaded them to vendor's client portal.
- Developed AP void report in Excel, detailing void reasons for accurate financial tracking.
- Investigated unpaid invoices from vendor statements and notified accounts payable specialist of outstanding payments.
- Digitized and organized tax documents to streamline record-keeping processes.
- Enhanced error tracking reports for accounts payable staff, ensuring accuracy and timeliness.
- Facilitated import of invoices and credit card transactions through OnBase system.
- Executed additional responsibilities as delegated by management.
Customer Service Specialist
ViggiKids
Rochester, NY
09.2018 - 08.2019
- Assisted in processing customer orders. Supported order entry and shipment tracking.
- Facilitated customer billing processes and managed accounting tasks using QuickBooks.
- Assisted customers with follow-up communications after purchase. Requested feedback on products to enhance future offerings. Clarified user details and explored additional purchasing opportunities.
- Managed customer service requests and implemented company-related programs via email and phone communications.
- Facilitated sales team efforts to identify customer needs and coordinate appointment scheduling.
- Facilitated CEO's prospecting efforts by conducting comprehensive internet research and scheduling appointments.
Energy Services Coordinator
NeighborWorks Rochester
Rochester, NY
05.2016 - 08.2017
- Managed coordination and tracking of energy services customers and projects from program application through construction completion.
- Oversaw customer communications, inquiries, appointments, and follow-ups for all energy services programs.
- Oversaw maintenance of production reports, program data, and project files.
- Oversaw billing operations for energy services, ensuring accuracy and timeliness.
- Oversaw documentation of all data and tasks related to energy services in Salesforce.
- Coordinated appointment scheduling for technical service managers and field technicians.
Education
Associate of Science - Information Processing (Administrative Assistant)
Bryant and Stratton Business College
Williamsville, New York05.1984
Skills
Managed invoice processing and allocation coding, ensuring precise payment and reconciliation within accounts payable operations
Achieved streamlined operations through proficient use of ERP systems
Enhanced performance by facilitating advanced Excel, Word, and Outlook functionalities
Drove software adoption that resulted in increased workflow efficiency
Conducted thorough 3-way matching to ensure precise invoice validation and compliance with authorization protocols
Facilitated effective communication with vendors, addressing inquiries and disputes promptly to maintain operational efficiency
Analyzed vendor statements and addressed discrepancies to maintain accurate financial records
Analyzed internal control systems and implemented fraud prevention strategies to safeguard assets and maintain compliance
Analyzed existing processes and utilized ERP systems to enhance workflow efficiency and streamline operations
Timeline
Accounts Payable Specialist
Complemar Partners LLC
11.2024 - 03.2026
Accounts Payable Specialist
Genesee and Wyoming Railroad Services
10.2020 - 12.2022
Administrative Assistant for AP
Genesee and Wyoming Railroad Services
12.2019 - 10.2020
Customer Service Specialist
ViggiKids
09.2018 - 08.2019
Energy Services Coordinator
NeighborWorks Rochester
05.2016 - 08.2017
Associate of Science - Information Processing (Administrative Assistant)
Bryant and Stratton Business College