Summary
Overview
Work History
Education
Skills
Websites
References
Accomplishments
Timeline
Generic

Doreen Bortel

Minneapolis,Minnesota

Summary

Outcomes oriented senior executive with over 25 years of leadership experience successfully scaling healthcare companies. Strategic minded with a broad focus on growth strategy development, execution, and scaling organizations to profitability. Experience across multiple lines of business (payer, employer, provider, public sector).

Overview

28
28
years of professional experience

Work History

Chief Commercial Officer

Amazon One Medical Enterprise
Seattle, WA
06.2023 - Current
  • Accountable for growth and client retention of $250M enterprise business comprising 9.500 employers
  • Led team of 100+ sales, marketing, customer success, and commercial operations professionals to achieve 90% client retention and 163% YoY increase in closed/won sales
  • Created growth strategy through product-market fit analysis and revised go-to-market strategy and value story
  • Implemented KPIs to monitor business performance and integrate into Amazon mechanisms
  • Launched first text message campaign to over 150K members resulting in 11% conversion to visit rate
  • Increased membership visit rate 14% YoY
  • Relationship management with key national employer executives and channel partners
  • Established updated outcomes/ROI framework
  • Worked directly with Amazon Health Services leadership team to build foundational healthcare and enterprise industry acumen

Chief Growth Officer

Truepill
San Francisco, CA
10.2017 - 01.2022
  • Built and led a sales team to achieve 100% year-over-year growth, representing $200M in revenue.
  • Rationalized unprofitable customers to achieve 10% profitability
  • Built and scaled team commercial operations including capacity planning, forecasting, and Salesforce implementation.
  • Led go to market strategy to expand sales into new segments including payer, provider and life sciences.

Senior Vice President

OptumHealth
Eden Prairie, Minnesota
12.2011 - 06.2017
  • Led team to exceed growth targets for three consecutive years in direct-to-employer sales.
  • Led a new product development strategy and go-to-market plan for commercial employers, resulting in an increased win rate of 35% (up from 11% year-over-year) and growing sales to 1 million members.
  • Led national account proposals and sales strategy across 32 products for the employer and public sector.

Vice President

Optum
Eden Prairie, Minnesota
04.2009 - 12.2011
  • Responsible for the successful design, development, and deployment of the Enterprise Strategic Alliance growth model, spanning Optum and UnitedHealthcare commercial businesses.
  • Worked directly with the UnitedHealth Group CEO and business unit CEOs.

Senior Vice President, Sales

Best Buy Inc
Minneapolis, MN
01.2004 - 02.2009
  • Led the team to achieve a $50M turnaround for Best Buy for Business.
  • Managed the Best Buy Mobile joint venture with Carphone Warehouse, based in the UK.
  • Led the launch of three new health and technology test stores, with responsibility for over 200 corporate and retail employees.

Senior Manager

Accenture
Chicago, IL
01.1997 - 01.2003
  • Led C-level transformation projects for Fortune 50 companies, including Best Buy, Walgreens, Sears, and JC Penney.
  • Recognized senior leader in the North American Retail Market Practice with expertise in organization redesign, governance design, communication strategy, and change management.

Education

Master of Science - Organizational Psychology

University of Tulsa

Bachelor of Science - Psychology

Drake University

Skills

  • Growth and Strategy
  • Go to Market
  • Product Development
  • Value-based Care/Risk Contracting
  • Culture and leadership

References

Available Upon Request

Accomplishments

  • Amazon One Medical Women's Employee Resouroce Group
  • Optum Sales Award Winner | 2020, 2019
  • Optum Sales Leader of the Year | 2018

Timeline

Chief Commercial Officer

Amazon One Medical Enterprise
06.2023 - Current

Chief Growth Officer

Truepill
10.2017 - 01.2022

Senior Vice President

OptumHealth
12.2011 - 06.2017

Vice President

Optum
04.2009 - 12.2011

Senior Vice President, Sales

Best Buy Inc
01.2004 - 02.2009

Senior Manager

Accenture
01.1997 - 01.2003

Master of Science - Organizational Psychology

University of Tulsa

Bachelor of Science - Psychology

Drake University

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Doreen Bortel