Doreen Duran
North Hills,CA
Summary
Detail-oriented professional with expertise in file organization and team collaboration. Demonstrated ability to uphold cleanliness and safety standards across diverse environments, enhancing operational efficiency. Committed to delivering high-quality service and maintaining organizational excellence.
Overview
18
18
years of professional experience
1
1
Certification
Work History
Special program assistant 2
City of Los Angeles Recreation and Parks
Northridge, California
08.2024 - Current
- Completed large-scale landscaping projects through effective team collaboration.
- Inspected facilities for safety hazards and maintenance issues requiring attention.
- Serviced, cleaned, and restocked restrooms to ensure hygiene standards.
- Restocked supplies, including toilet paper and soap dispensers, for operational efficiency.
- Maintained grounds by performing landscaping tasks and removing litter.
- Checked inventory levels and compiled lists for necessary cleaning products.
- Reported interior and exterior maintenance needs to management promptly.
- Cleaned building floors through sweeping and mopping to enhance cleanliness.
Kitchen Aide Trainee
Department of Aging
Los Angeles, California
08.2023 - 07.2024
- Prepared and served nutritious meals for elderly clients, enhancing their dietary quality and satisfaction.
- Maintained cleanliness and organization of kitchen areas and equipment to ensure safety and compliance with health regulations.
- Followed safety and sanitation protocols to uphold food safety standards.
- Participated in training new aides on kitchen procedures and safety practices.
- Monitored and recorded temperatures of freezers, refrigerators, and heaters to guarantee food safety and prevent spoilage.
- Ensured work areas remained orderly and clean to comply with health codes.
On call floater /Medical Records Clerk
Lana D. Louie M.D.
Tarzana, California
01.2018 - 01.2021
- Streamlined organization of patient files to enhance retrieval efficiency.
- Maintained confidentiality of sensitive medical records consistently.
- Assisted staff in locating and updating patient information promptly.
- Created labels for patient files and folders to improve organization.
- Conducted vital sign assessments and accurately documented findings in patient charts.
Caregiver
Self Employed Private Residence
Chatsworth, California
01.2017 - 07.2019
- Maintained a safe, clean living environment to enhance client comfort and well-being.
- Assisted clients with personal hygiene and grooming routines to promote dignity and self-esteem.
- Managed medication schedules to ensure timely prescription administration, supporting optimal client health.
- Prepared nutritious meals customized to meet dietary needs and preferences.
- Coordinated transportation for appointments and social outings, enhancing client engagement and quality of life.
- Offered companionship, fostering meaningful conversations and promoting social interaction.
- Documented care plans and communicated updates to family members, fostering transparency and trust.
- Performed light housekeeping tasks, including laundry and linen changes, related to client care.
Telephone Operator
Medical group of Encino
Encino, California
03.2008 - 12.2015
- Operated multi-line phone systems to efficiently manage incoming calls.
- Scheduled appointments and coordinated communications between patients and healthcare providers.
- Managed emergency calls by prioritizing urgent requests for immediate attention.
- Collected and verified patient information during check-in processes.
- Checked patients in and out, collecting co-payments as required.
- Assisted staff with technical issues through troubleshooting and ticket registration with IT department.
- Paged employees over PA system to connect promptly with callers.
- Managed inventory of office supplies, placing orders.
Education
High School Diploma -
John F Kennedy
Granada Hills, CASkills
- Data entry and file organization
- Customer service and support
- Time management and prioritization
- Team collaboration and communication
- Attention to detail
- Multi-line phone systems
Certification
- AHA BLS
Timeline
Special program assistant 2
City of Los Angeles Recreation and Parks
08.2024 - Current
Kitchen Aide Trainee
Department of Aging
08.2023 - 07.2024
On call floater /Medical Records Clerk
Lana D. Louie M.D.
01.2018 - 01.2021
Caregiver
Self Employed Private Residence
01.2017 - 07.2019
Telephone Operator
Medical group of Encino
03.2008 - 12.2015
High School Diploma -
John F Kennedy